Changed Product Design Comic Strips - Page 54
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dilbert: i designed the test device to be held like one would hold a power drill ted: that's stupid. that product can't drill a hole in anything ceo: good point dilbert: that's... not... how analogies work. ted: and what if i don't need to drill anything? ceo: yeah!
dilbert: the product is ready to ship as soon as the new user guide is complete. boss: ship it with the old model's user guide. dilbert: the user interface is totally different. boss: don't let perfect be the enemy of shipping.
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!
dilbert, boss and alice at table boss: i donated to a few campaigns, and coincidentally a law changed that i wanted changed. now it's legal for us to sell drones that are armed with machine guns. dilbert: i've never had less faith in my government. boss: i also got us a tax break.
boss: your slide deck is too well-designed. it suggests you spend too much time on things that are not important. asok: you don't give me important tasks. boss: that's no excuse for good design.
dogbert: my team of dogbert clones has reversed your slumping sales. your products are still shoddy, but we use mind control to make people not notice. it's all perfectly legal. boss: i wasn't going to ask.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
dilbert: and by using this system, we will drastically reduce theft. co-worker: that's the dumbest think i have ever heard. no one can stop theft everywhere in the world. dilbert: i said we would reduce it, not eliminate it. and only for our own products. co-worker: so, in other words, it won't work. dilbert: it works to reduce theft. co-worker: but you admit there will be theft. dilbert standing and yelling: what is wrong with you???? co-worker: hey, i'm not the one who is in favor of theft.
Dilbert: We need your help making a decision. Jeff doesn't understand my product strategy because he isn't an engineer. And I don't understand any of his marketing nonsense. That's why we came to you. Boss: Because I understand both marketing and engineering? Dilbert: No, it's because you don't understand either one. We didn't have a coin to flip, and your decisions are totally random, so... Boss: Maybe you could describe the situation. Dilbert: I don't see how that helps.
Boss: Why did you disband the technology task force? They were critical. CEO: I didn't. I just replaced the people and changed the mission. Boss: That sounds a lot like disbanding it. CEO: Really? I was hoping it didn't.