Brief Customer Survey Comic Strips - Page 6
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Boss: I need you to come with me on a sales trip, but don't talk to the customer. Your presence is needed to give a misleading impression of how much engineering support we plan to offer after the sale. Dilbert: So I'm nothing but a bag of meat? Boss: No. You're a lying bag of meat.
Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!
Customer meeting Boss: If I may correct what Dilbert just said, I'm sure it would be easy to make those changes. Dilbert: You ignorant, backstabbing son of a beach ball. Boss: Are you saying something inside your head? Dilbert: No. Die.
Waiter: Would you mind filling out this customer survey so we know how we're doing? Dilbert: I don't have time to fill out surveys about everything I do. But you're making me feel guilty about not doing it. Oh no! You turned a good customer experience into something ugly. It's getting all awkward and I'm looking like a big jerk in front my date. Now I can never again eat here because I'm afraid of what you'll do to my food. You've ruined my favorite restaurant, as well as my chance of romance with this woman. Waiter: ... favorite restaurant... Woman: What are you doing later?
Dilbert says, "We launched our revamped website today." Dilbert says, "All of the technology we used is already obsolete and every vendor we hired is out of business." Dilbert says, "?And it just crashed." Dilbert says, "I miss the days when we had brief windows of success."
The Boss says, "Our best sales guy asked for you to accompany him on a sales call." Dilbert says, "What's the secret of being a good sales person?" Coworker says, "You need to give customers the information they need?" Coworker says, "?Without getting in their faces so often that you become a nuisance." Coworker says, "For example, a customer would get sick of your face much sooner than mine." Coworker says, "So halfway through the sales call, you'll need to put this bag over your head while I close the deal." Man says, "It looks as if I win our bet." Coworker says, "No... wait for it..." Man says, "Whoa. How do you do that?" Coworker says, "It's called sales. Now you owe me a purchase order."
Man says, "Customers are complaining that we sold their personal data." Man says, "And apparently all of the buyers were identity thieves." The Boss says, "That's impossible. We checked every buyer's ident? oh."
Dogbert Consults Dogbert says, "Customer data is an asset that you can sell." Dogbert says, "It's totally ethical because our customers would do the same thing to us if they could." The Boss says, "Sounds fair." Dogbert says, "In phase one, we'll dehumanize the enemy by calling them 'data.'"