Charge Customers Comic Strips - Page 6
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Dilbert: I need an exception to the travel budget freeze so I can fix an important customer's technical problem. Boss: No, because arbitrary financial targets are more important than satisfying customers. Wait... why does that sound bad when I say it out lout? Dilbert: If it makes you feel better, I wasn't listening.
Boss: The key to success is ignoring the people who say it can't be done. Dilbert: What if they're all right? Boss: They aren't right! Dilbert: Really? Other people are never right? Boss: You have to trust your gut! Dilbert: My gut is telling me that everything your're saying is ridiculous. It also says it wants a sandwich right now. I'd stay, but I'm putting my gut in charge of my decisions. Wally: My gut sends me messages in Morse code. Here comes one now.
Dilbert: Studies show that offering customers too many options can prevent them from buying. Boss: Studies?? That doesn't sound like a real thing. Dilbert: I don't know what to do now. Boss: Maybe that's the problem.
CEO: Our goal is to ship a million units this quarter. Dilbert: Do we have any goals that involve making customers happy? CEO: I'm talking about our goals, not their goals. Boss: Totally different.
Boss: We won the bid to build a fleet of small drones for retail package delivery. I'm not sure why they call their customers infidels, but I doubt that's important. You'll be working with their design guy, who's name is Mullah John Smith.
Salesman vs. Engineer Dilbert: Can you offer us a discount? Salesman: I had something like that in mind, except instead of giving a discount, I would hit you with a chair and run away. Dilbert: Please don't do that. Salesman: Okay, but I'll have to charge you extra.
Boss: Our products are getting worse every day. But our marketing keeps improving. We're very close to the point where our customers will give us money for no reason. Then we can give ourselves huge raises and do no work at all. CEO: I like everything you said, except the "we" part.
Boss: We replaced our entire marketing department with one evil genius. Evil Genius: My optogenic* technology can re-wire the neural pathways of our customers and change their preferences. You like gray. Asok: I like to be gay. *Already works on mice.
CEO: Our corporate structure is so complicated that I have no idea where our money even comes from I think it comes from derivatives or offshore accounts or maybe goodwill. Dilbert: Or maybe customers give us money. CEO: I hope not. I don't like to feel beholden.
Tags interviews, lying, job interview, exaggerate credntials, more effective, business skill, misleading, convince customers, prodcuts, dupe some idiot, learn tech skills, honesty, hr, send offer, liar
Dilbert: You look good on paper, but how do I know you aren't lying about your skills? Interviewee: You should hope I am lying. Studies show that people who exaggerate their credentials tend to be more effective once hired. That's because misleading people is a valuable business skill. For example, I might need to convince our customers that our products are better than the competition. Or I might need to dupe some idiot into leaving my cubicle so I can concentrate. Anyone can learn technical skills, but lying is an art form. Dilbert: He doesn't have an honest bone in his body. Boss: Perfect. I'll tell Human Resources to send him an offer.