Asks Customer Comic Strips - Page 6
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The Boss: Your project is to build a call center to handle customer questions. Keep the costs downy making the working conditions inhumane. Dilbert: My conscience won't allow me to harm innocent employees. The Boss: we won't be paying enough ti hire any innocent employees.
Designing a Call Center Catbert: Give the employees six minutes of bathroom breaks per shift. The Boss: Tiny cubicles and we'll monitor calls and have incompatible objectives such as speed and customer service. = Wally: Hows the project going? Dilbert: Im still collecting the abuser requirements.
Dilbert approaches Ming and says, "Ming, our website needs a FAQ section." Ming replies, "I find your suggestion ignorant and without merit. Away with you." Dilbert, unaffected by her response asks "So...are you doing anything this weekend?" Ming sighs, "Gaaa!!"
Dogbert is sitting at a conference table beside the boss, across from Dilbert and Wally. Dogbert says, "You need to reorganize by customer type." Gesturing toward the boss, Dogbert continues, "One division would focus on selling to feeble-minded people." The boss says, "Are you gesturing at me because I would work in that division?" Dogbert says, "What's your second guess?"
The Boss says to Dilbert, "We have a gigantic database full of customer behavior information." Dilbert says, "Excellent. We can use non-linear math and data mining technology to optimize our retail channels!" The Boss says to Dilbert, "If that's the same thing as spam, we're having a good meeting here."
The Boss says to Catbert, "What's the most evil way to use our database of customer information? The Boss says, "Should we sell our mailing lists, spam without mercy, or just blackmail customers?" Catbert says, "Um... Do you have me in that database?" The Boss says, "We know all about your clumping problems."
DISCOUNT BROKERAGE: A customer is sitting across the desk from Dogbert. The customer asks, "Can you give me free investment advice?" Dogbert replies, "Sure." Dogbert yells at the customer, "Give me all of your money now now now!!" The customer asks, "What if I paid sor some advice?" Dogbert says, "It's the same except my ears don't flip up in a threatening manner."
A female employee says to The Boss and Wally, "The results of our customer satisfaction survey are in." The female employee says, "83% spat at their telephones until they died of dehydration." Asok the Intern, The Boss and Wally listen as the female employee continues, "We're calling that group 'The Lucky Ones'."
MANAGEMENT TRAINING: Dogbert says, "There are two essential rules of management." The Management Training class, with Alice sitting in the front row, listens as Dogbert continues, "One: The customer is always right." Dogbert continues, "Two: They must be punished for their arrogance!"
The Boss sees Alice at her desk and asks, "Why are our software expenses higher than marketing's software expenses?" Alice replies, "For the same reason monkey's don't wear watches." Caption reads: "One hour later." The Boss returns and asks, "Does it involve fur in any way?"