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Dogbert: Im starting a credit reporting company. I'll be the low cost provider because all of my data will be wrong, Dilbert: what will you do when people call and complain that you ruined their lives? Dogbert: I'll put them on hold until their frustration turn into debilitating health problems. Their last words will be AAAGH!!!! I only wanted to buy a minivan! Death will accomplish what customer service could not. Dilbert: Im just curious: Do you have nay qualms about your business plan? any at all? Dogbert: Im not sure. do qualms make you wag?
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Dogbert is sitting at a conference table across from Dilbert and Alice and flanked by the boss and Wally. Dogbert says, "What is your most valuable asset?" Wally says, "Employees?" The boss stifles a laugh "Hee" Dogbert says, "Your most valuable asset is rampant ignorance." Dogbert continues, "For example, you would never start a project if you knw how much it would really cost." Turning to Wally, Dogbert says, "Employees stay here because they don't know there are better jobs across the street." Wally says, "What?" Turning to the boss, Dogbert says, "Customers buy your products because they don't know about all the bugs." The boss says, "Good point." Holding a trashcan, Dogbert says, "I recommend wearing trash cans on your heads to avoid any accidental exposure to knowledge." An employee, wearing a trashcan over his head, says, "Did he tell you he was a consultant?" Another trashcanned employee says, "He said he was selling trash cans."
Dilbert walks into The Boss' office and says, "You need to give me a decision." The Boss replies, "You need to give me more information." Dilbert replies, "You need to give me funding to do a study to get the information." The Boss replies, "You need to give me a business case to justify the spending." Dilbert replies, "You need to give me relief from my other deadlines so I can work on the funding request." The Boss replies, "You need to give me everything to infinity." At that, The Boss jumps up from his chair and screams, "I WIN! YES!" Dilbert says to Wally, "We might be losing our laser-like focus on the customer." Wally responds, "On the who?"
The Boss says to Ted, "Ted, I have to downsize you." Ted turns around and asks, "Was I doing a bad job?" The Boss replies, "No, it's more complicated than that." Ted asks, "Is my essential function being eliminated?" The Boss answers, "No, the problem is that someone in marketing spent too much for a trade show booth." The Boss continues, "So every manager had to submit a list of potential cost reductions." The Boss continues, "I might have accidentally sent the department phone list as an e-mail attachment." Ted mumbles, "*%! $@." The Boss thinks, "There are lots of whiners in "A" through "M."
Asok: I need a raise because the cost of living around here is too high. Boss: Stop being greedy. I pay you plenty. Asok: I can't even afford to rent an apartment. Boss: Get some roommates. Asok: I can't afford that either. I've been sleeping on a baby changing table in a public restroom. And the janitor has been charging me $3,000 per month for that. Boss: How wide is the baby changing table? Asok: Not wide enough for a roommate. Boss: Well, I'm out of ideas.
Boss: Do you know where I can find a ladder? Dilbert: I can help you with that, but it will come at a big cost. It took me all morning to finally get "in the zone" to figure out this bug. Your interruption will set me back to square one and cost an entire day of productivity. Meanwhile, the rest of the team can't do their work because they are waiting for me to fix this bug first. So yes, I can help you find a ladder. But it will cost the company about $12,000 in lost productivity. I hope you have a good reason to need a ladder. Boss: I do. Ten minutes earlier. Boss: I wonder what ceiling tiles feel like.
tina: i don't want to sit too near your 5G phone prototype. i worry that it will fry my eggs. boss: don't be silly. this phone was extensively tested for safety by qualified experts. boss to dogbert: i need you to test this 5G phone for safety. dogbert at desk labeled "low-cost testing: it looks fine to me. i'll email you my bill.
Dilbert: Our products only appeal to people who aren't good at comparison shopping. But I justify it because our existence prevents competitors from raising prices. Am I a bad person? Dogbert: I molt a little bit every time you talk.