Customer Information Comic Strips - Page 6
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Dilbert stands at the copier reading a message that says, "Please enter photocopier access code." A woman stands behind him. Dilbert asks, "What's the code for this machine?" The woman replies, "That's proprietary information." Dilbert says, "We work for the same company. My cubicle is down the hall." The woman says, "I have no way of verifying your claim. Anybody could come in here and say that." Dilbert says, "Ask me a question that only an employee of this company could answer." The woman replies, "Okay." The woman asks, "What is the access code for this copier?" Dilbert looks at the woman. Dilbert covers his eyes and sobs. The woman holds up a document and says, "I just have one . . ."
Dilbert lies on a couch in a psychiatrist's office. The therapist asks, "When did you start believing that your boss was an evil entity from another dimension?" Dilbert imagines the Boss telling him, "I'd like to sit in on your customer meeting." Dilbert thinks, "Uh-oh." The Boss, Dilbert and a woman sit at a conference table. The Boss says, "Let me share the high level strategic view." Dilbert thinks, "Here we go." The Boss spreads his arms and says, "Life began in the primordial stew literally hundreds of years ago . . ." The Boss continues, "But we are the only company who ever found synergies in our win-win solutions!" The caption says, "Two hours later." The Boss says, "And we won't sop until we delight every customer!" The woman looks shocked and Dilbert covers his eyes. The customer says, "I'd be delighted if you just told me about your new Internet access product." The Boss replies, "I cancelled the funding yesterday." The Boss stands up and says, "Who's up for a tour of our cubicles?" Dilbert says, "Gotta go."
The Boss introduces a man to Dilbert and Wally. The Boss says, "We just hired Jack away from our competitor. He was their best manager." The Boss continues, "Jack will be in charge of project 'Goosefood.'" The Boss continues, "I'd like you two to brief Jack on the project." Jack, Dilbert and Wally sit at a conference table. Dilbert says, "Project 'Goosefood' has no budget and no management support." Wally says, "Your job is to build a global information network in two weeks." Dilbert says, "Failure is certain. Soon you will leave the industry in disgrace." Wally adds, ". . . Just like the other 'best managers' we hired from our competitors." Jack says, "Just our of curiosity, how did the project get its name?" Wally replies, "Let's just say that you're the goose food . . ."
An employee comes into the Boss' office with a man and says, "I'd like you to meet our newest customer." The Boss says, "You won't be sorry; we're one of the top five companies in this field." The customer turns to the employee and says, "I thought you said no one else makes this kind of product." The Boss interjects, "No one else makes one with so few features." The employee grimaces as the customer asks, "So...your strategy is low price, right?" The Boss replies, "No, high margins!" The customer grabs the employee by the collar and begins to choke him, screaming, "YOU!!" The employee's feet are propped up on the Boss' desk as the Boss thinks to himself, "I'd better ask someone what a 'margin' is."
The boss says, to Dilbert and Wally, "From now on, we will celebrate our service reps who give exceptional customer service." Dilbert says, "Question: Why would we celebrate employees who do extra work without getting extra pay?" The boss says, "It will make them happy." Dilbert says, "Can we celebrate the smart employees some day?"
The boss says, to Alice, "Alice, we lost our biggest customer because you missed the R.F.Q. deadline." Alice says, "That's because YOU said all overnight mail must go through your evil and lazy secretary." Alice says, "So you're probably going to apologize and give me a bonus for my effort." the boss says, "What's your second guess?"
A man says, "I'd like to spend the first hour defining what "information technology" means." Asok raises his hand and says, "Ooh! Ooh! Can I help pass ou the materials?" Dilbert and Wally both look at Asok. Wally says, "It's not a good idea to mix enthusiasm with stupidty, Asok." Asok says, "Oh, sorry."
Tina faces Mordac who stands in front of a closed door. Mordac says, "Why do you seek Mordac - the preventer of information services?" Tina opens her purse and says, "I regret sending an insulting e-mail message to our CIO. I need to delete it from the server." Tina shoots at the door several times. Tina says, "The server was in that closet, right?" Mordac says, "That's the CIO's office."
Alice stands behind Asok who work at his computer. Alice says, "Asok, you've been chosen to head our customer appreciation celebration." Alice says, "The theme is "Thank Goodness there are so many idiots." Dilbert, Wally and Alice eat lunch. Dilbert says, "When do you plan to tell him it's a joke?" Alice says, "Let's see how the posters turn out."
The Boss: Your project is to build a call center to handle customer questions. Keep the costs downy making the working conditions inhumane. Dilbert: My conscience won't allow me to harm innocent employees. The Boss: we won't be paying enough ti hire any innocent employees.