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Headline: Sales Training. The speaker points to a picture of an overly smiley man. He says, "Don't act like you're selling something." The speaker points to a picture of a man getting a wedgie. He says, "A good sale is like a good wedgie. Your victim shouldn't see it coming." The speaker continues, "For this next demonstration I need a volunteer who can't see what's coming." The man next to Dilbert raises his hand.
At a meeting, M.T. says, "Hi, I'm M.T. Suit. I'm a man without substance." Alice looks at him nervously. M.T. continues, "I compensate by using buzzwords and attending meetings." M.T. continues, "We need to sell solutions, not products!" The Boss thinks, "I like his style."
Headline: Dogbert Tech Support. Dogbert is talking into a telephone headset. He says, "Your software is worn out. You must be typing too hard." Dogbert continues, "Switch to decaf, paint your walls pink and stop going to the gym." Dilbert approaches Dogbert and says, "I've never heard of holistic tech support." Dogbert replies, "Maybe you should read more."
Dilbert tells the Boss while handing him some documents: "My tests prove our product is defective." While the Boss is examining the documents, Dilbert says: "Customers expect delivery tomorrow." Handing the documents back to Dilbert, the Boss says: "Our corporate philosophy is 'Quality is our primary goal.'" Dilbert asks: "So... you want me to delay shipment until we fix the problems?" The Boss answers: "No." The Boss says: "I want you to ship now so we can book the revenue." Dilbert exclaims: "GAAA! That's the opposite of our corporate philosophy!!!" The Boss replies: "Now you know why there aren't any rich philosophers." Reclining on the couch at home with Dogbert, Dogbert tells Dilbert: "There used to be one, but he believed I was a Swiss bank."
Dilbert tells a salesman: "We found a dozen bugs in the software you sold us." The salesman answers: "We can fix these bugs for $20,000. Dilbert is shocked: "What?" Dilber says: "You can't charge us to fix you own defective product!" The salesman laughs boisterously. He explains: "Sorry...I was overcome by an evil euphoria." Dilbert says: "I guess we have to pay. We have no choice!" Reaching for his cell-phone, the salesman says: "Excuse me." The salesman speaks into his cell-phone: "Put more bugs in the software! I'm making a fortune out here!" Dilbert thinks: "I'm starting to question our single source strategy."
Dogbert Tech Support. Dogbert says into his telephone headset, "It works fine on my machine." On the other end of the line, the customer says, "Yes, but this call is about MY PC. May we talk about MY problem now?" Dogbert replies, "Okay, your PC is defective and you're selfish. That's an attractive package you've got going there."
An employee says, "What a day I'm having. First my key card doesn't work, so I have to tailgate into the building." The employee continues, "Then my network password doesn't work. Now my voicemail doesn't work!" The Boss grins as the employee continues, "Is it possible for anything else to stop working today?"
The Boss says to Catbert, "I read this motivational book and yet the employees still have low morale." Catbert responds, "Maybe you have a defective copy. You should compare it to another one and see what's different." The Boss asks, "What if the second one is defective too?" Catbert replies, "Sheesh... It's like I'm doing all of your thinking here."
Alice says to The Boss, "You made a fortune selling your stock options last month and now we're bankrupt." Alice continues, "My 401l is worthless. So, in effect, you've stolen my life savings." Alice yells, "This would be a bad time to make quote marks in the air while saying, 'in effect.'" The Boss has his hands raised to make quote marks. He stops and says, "Ooh."
A coworker is sitting at his computer. Dilbert asks him, "Did you finish the vendor comparison that you promised you'd give me today?" The coworker mutters, "No." The coworker says, "I'm one of those people that needs to be threatened every day or I won't do anything." Dilbert says, "You're very defective." The coworker responds, "Good start. I'm beginning to feel something."