Friendly User Comic Strips - Page 7
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Catbert sits between Dilbert and the Boss with a piece of paper in front of him. He announces, "There aren't enough friendly people to fill our call center jobs." Catbert turns to the Boss and explains, "All we can find are angry people who refuse to put their telephone headset mircrophones near their mouths." A call center operator, with her telephone headset microphone turned completely away from her head, says, "No, I'm sure the problem is on your end."
Dilbert is talking to a worker. Holding a list, Dilbert says, "Your user requirements include four hundred features." Dilbert continues, "Do you realize that no human would be able to use a product with that level of complexity?" The worker says, "Good point. I'd better add 'easy to use' to the list."
Caption reads: "The Technology Demo." Dilbert explains to the Boss and to Ted as they are reviewing the demo: "The software isn't 100% complete." Pointing at the monitor screen, Dilbert continues to explain: "If it had a user interface you would see something here...here...and sometimes here." He concludes: "And then you'd be saying, 'I gotta get me some of that.' Any questions?"
Wally holds a huge book. A woman smiles at him. Wally says, "Your requirements document is the biggest I've never seen." Wally shakes the book and says, "It's too big to read, butI can guess from its weight what miust be in there." The woman says, "You know it's multi-user. global system, right?" Wally says, "No, I'm not getting that."
Dilbert is at the checkout counter of clothes store. The cashier has her hand over her name tag. Dilbert thinks, "She's hiding her name tag so I won't get friendly with her." dilbert reaches into a sack and thinks, "I'll toss these fake babies in the air. When she catches them, I'll see her name and start flirting." The cashier catches one baby, the other lands on her head as her hand remains on her name tag. Dilbert thinks, "Dang! I knew I should have brought a third fake baby."
Wally sits at his computer. Tina the Tech Writer says, "Wally did review my draft of the user manual yet?" Wally says, "The characters in the examples gave me no reason to care about them. It left me empty." Wally gives Tina the papers. Tina the tech writer sits at her computer. Tina writes, "Sadly, user "B" could never love user "A" because he was a bald engineer."
Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."
Sales Conference: Dilbert and Wally are giving a presentation. Dilbert points to a blank computer monitor and says, "Here's the product you'll be selling next quarter." Wally says, "It has NO user interface!" Wally says, 'That means no bulky user manual. And no loss of function during a power outage!" Dilbert carries the monitor away and says, "You were right. Our sales people can't distinguish good from evil." Wally stretches his mouth open with his fingers and says, "I strained a smile muscle." Behind them, the sales people applaud (clap, clap, clap).
Project Status: Dilbert is giving a presentation. He points to the overhead projection. He says, "Due to budget cuts, our new product will have no user interface." The projection shows a blank computer monitor. Dilbert continues, "Our target market is people who are too shy to return products." The projection is of a person blushing. Dilbert comes home carrying his brief case. He says to Dogbert, "Is it a bad sign if you spend the day wondering why there are no laws against what you do for a living?"
Dilbert says, ",,,The North Elbonians stole our military technology. We think they're building a huge laser to use against us." Dogbert says, "Ask Tina the Tech Writer to create a user manual for them. Remind Tina how the North Elbonians treat women." Caption: Later in North Elbonia. The Elbonians line up in front of the barrel of a large laser gun. The guy in front reads "Okay... the timer is set... we're lined up in single file.. now we sing a Helen Reddy song."