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Dilbert enters a cave. A door above the sign says "Bureaucracy." Dilbert tells a troll sitting at a desk, "I need to buy an upgrade for my computer." The troll growls. The troll replies, "First, you must write a business case and get five signatures." Another troll jumps onto Dilbert's back. The troll sitting at the desk continues, "Get bids from nine vendors." Another troll approaches Dilbert. The troll continues, "All vendors must be approved by a vote of the vendor approval committee." The troll lists, ". . . Purchase order . . . Budget transfer . . . Legal review . . . Accounting classification . . . Inventory . . ." Several trolls cling to Dilbert's body. The troll explains, "These steps are necessary to prevent employees from doing something uneconomical." Dilbert arrives at home with several trolls clinging to his body. Dogbert asks, ". . . So you suggested a process 'quality audit'?" Dilbert replies, "Yeah, that's the one clinging to my buttocks."
Dilbert and Dogbert sit in an airplane. Dogbert says, "I'm starving. Is there a meal on this flight?" Dilbert replies, "It's probably just a snack. The airline is cutting back on frills." Dogbert asks, "When you say 'snack,' do you mean a small but well-balanced culinary experience?" Dilbert answers, "It's peanuts. We get nine peanuts apiece." Dilbert adds, "And a soda . . . But not a whole can, just a little cup . . . Unless they cut back on that too." The flight attendant tells Dilbert, "Now we just drink a soda ourselves and burp your seat number." The flight attendant drinks a can of soda. The flight attendant burps, "7B." Dilbert says, "It's actually kind of refreshing."
"I tried to fax it but our fax machine is broken." "I would send it by modem but my communication software is incompatible with my new system software upgrade." "No...our electronic mail systems are incompatible." "Mail it?" "I've only got one copy and our copier is out of toner." "Well, normally I could print another one but our LAN is being rewired." "I could just read it to you." "I describe how technology improves our lives by...yeah, I'll hold." "Hello?" "Dang."
Caption: Dogbert's Tech Support Tech Support guy talking on phone with Dogbert. Tech Support guy says, "I don't know how to use my e-mail." While sitting at his computer, responds, "You need to upgrade your I.Q. a few points. Try listening to classical music." Tech Support guy stares at radio with arms folded and thinks, "My old nemesis, Mister radio, we meet again."
The Boss stands next to Dilbert's desk and says, "Let me introduce you to one of our engineers." The Boss tells Dilbert, "Karen is our new vice president. And you are . . .?" Dilbert reaches to shake the woman's hand and replies, "Dilbert: valued employee." The VP says, "I believe in open communications, Dilbert. Feel free to talk about anything." The Boss thinks, "Uh-oh." Karen asks, "So, what were you working on?" The Boss covers his eyes and thinks, "Oh no." Dilbert answers, "Well . . . I was just sending an e-mail to somebody who sits by a window to ask if it's raining." Dilbert continues, "If it's raining I'll fashion a raincoat from a large trash bag. Watch." Dilbert wears a plastic trash bag and says, "Three holes and you're ready to go!" The VP asks, "Are you planning to go out at lunch?" Dilbert replies, "Only if it rains."
Dilbert stands at the security desk. The guard hands a vendor a visitor's badge and says, "Badge." The man thinks, "The clever salesman evaluates his prey." Dilbert pushes the elevator button. The man thinks, "I hope he's an important decision-maker." Dilbert tells the salesperson, "Take any seat. I call the good chair." The man thinks, "Warning! Cubicle! Low-ranking employee!" Dilbert draws a diagram and says, "Here's our organization chart: president . . . senior vice president . . . vice president . . ." Dilbert continues, "Okay, lift your foot. Do you see that coffee stain on the carpet?" The vendor asks, "That's you?" Dilbert replies, "No, that's my boss. I would be under the carpet." The salesman asks, "Do I have any hope of talking to somebody who can make a decision?" Dilbert replies, "Let me check." Dilbert peers over the wall into Wally's cubicle and says, "Hey, Wally, what's a 'decision'?" Wally replies, "It sounds like something our competitors do." The salesman covers his eyes and sobs.
Dilbert hands his plane ticket to a woman at the Happy Airlines counter. Dilbert tells Dogbert, "Vacation, here we come!" The woman types on the computer. Dilbert watches her type and thinks, "Why do they have to enter so much stuff in the computer?" Dilbert thinks, "They already have our reservation and seat assignment in there. What else do they need?" Dilbert says, "I'm developing a sudden fear of flying." Dogbert says, "Step aside." Dogbert stands on the counter and shouts, "What's going on up here??!!" The woman says, "Gate 13. Have a nice flight." Dogbert says, "Okay." The woman types, "They never saw their beloved luggage again. The misfits always regretted offending Tantra, the Goddess of Flight. The end."
The Boss tells Dilbert, "I made an upgrade to your product design." He hands Dilbert a document. Dilbert says, "This would make the product overheat." The Boss says, "Let's try to look at the big picture." Dilbert reads the document and says, "Okay . . . Let's see . . . Your upgrade has no benefits and it costs more." Dilbert continues, "The overheating would start office fires and put all of our customers out of business." Dilbert continues, "If our sales are strong, we could create economic chaos and a global firestorm." Dilbert concludes, "Your 'upgrade' would destroy civilization as we know it." The Boss says, "Keep me informed." Back at home, Dilbert sits on the couch and Dogbert sits on the backrest. Dogbert asks, "So you're going to end civilization as we know it?" Dilbert replies, "I don't think I'll miss it, frankly."
Alice and Dilbert sit at a table. Wally stands at the table. Wally says, "Happy Birthday Alice!" Dilbert gives Alice a gift. Wally says, "I was planning to get a gift..." Wally continues, "But then I thought...". Alice takes the gift from Dilbert. Wally says, "Why not give the money to a charity in Alice's name?" Alice asks, "Really? Which charity?" Wally says, "Ummm...'The United Society of Poor People with Major Health Problems'." Alice opens Dilbert's gift. Alice says, "...And Dilbert got me an ashtray even though I don't smoke." Dilbert says, "You don't?" Wally and Dilbert sit at the table. Alice's seat is empty. Alice has left her gift on the table. Wally says, "They say this sort of thing builds team spirit." Dilbert says, "It must be gradual."
Dilbert approaches a worker sitting at his desk. He is holding a piece of paper and says, "Why did the I.S. department deny my request for a P.C. upgrade?" The worker holds up his arms and shouts, "Because we are evil incarnate! BUWAHAHAHA!!" Dilbert says, "I was looking for something more specific." The worker holds out the paper and says, "You didn't provide a dollar estimate of the benefits." Dilbert says, "That's ridiculous. I can't put a value on every tool I need to do my job." The worker sits back in his chair with his arms folded and says, "If you can't quantify it, then it must not be necessary." Dilbert throws up his hands and says, "Then why does the company give me a chair? I can't quantify that either." Dilbert sits on the floor of his cubicle, without a chair. He thinks, "Here's one more reason why it stinks to be me."