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The Boss sits at the head of the conference table. He says, "It's not enough to 'serve' our customers..." The Boss continues, "We must DELIGHT them!" Alice asks, "You mean we have to stop price-gouging?" The Boss replies, "No, I think we can still do that." Wally raises his hand and says, "Ooh! Ooh!I know!" Wally continues, "We could stop selling products with known defects." The Boss shouts, "I'm talking about products, not customers!!" Wally turns to Dilbert and Alice and asks, "Do you feel like delighting customers?" Dilbert replies, "I barely have the empathy to pity them."
Headline: To: Employees From: Catbert. Catbert types, "All non-work conversations are banned." Catbert continues typing, "From now on you're only allowed to talk about work." An employee is eating dinner at home with his family. All of his children are asleep at the table. His wife says, "I think it only applies during work hours." The employee responds, "I can't take that chance."
Wally: "Have you ever noticed that the things that don't kill you make you weaker?" "And great minds don't think alike. If they did, the patent office would only have about fifty inventions." "I started getting suspicious when I cried over spilt milk and the cashier took it off my bill"
Dogbert: Each of you has already mastered the art of being useless at work. It's time to take it to the next level. Today I will teach you how to be toxic. Toxic people talk about two types of things. One: bring up topics that are sure to cause others to fight. Two: complain about your personal problems at every opportunity. Your homework is to practice at work tomorrow. Wally: I mentioned to Alice that you think her plan is kind of lame.
Dogbert: The great thing about being a sociopath is that everything feels like a victimless crime. If you give me some insider information for my hedge fund, I'll split the profit with you. Think of it as a tax on people you don't know. CEO: That's the best kind!
Dilbert: Wow, the guy who wrote this doesn't have a clue how software works. Man: When you talk about people behind their backs, it makes me wonder what you say about me. Alice: I think we just solved that mystery. Dilbert: You should wear noisier shoes.
Boss: Who wants to hear about my golf game? Alice: Maybe someone with locked-in syndrome who doesn't get any visitors. Boss: Just for that, I'm going to tell you twice. Alice: No, please. I'll do anything.
Boss: Someone sent me another anonymous email with a link to an article about the world's worst bosses. I get one of those emails every time I leave your cubicle. Did you think I wouldn't notice the correlation? Wally: Correlation does not imply causation.
Dilbert: Based on this new information, you'll want to change our project scope. Boss: I don't do that. Dilbert: What? Think? Today I learned it's better if I don't try to guess what people mean.