Customer Questions Comic Strips - Page 8
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Catbert is standing on The Boss' desk. Catbert says, "We need to have an all- company meeting to talk about the layoffs." Catbert continues, "You might get some hostile questions owing to the fact that they found out about the layoffs by reading the newspaper." The Boss stands at a podium. He says, "No, I've never noticed that I leave a trail of reeking slime wherever I slither."
The manager is slapping a drunk. Dilbert says to her, "Hi. I came to apply for a server job." The manager replies, "Okay. Tell me how you would handle an abusive drunken customer like this guy." Dilbert replies, "Um.. with kindness?" The manager says, "You might want to shield yourself with a tablecloth."
Dilbert is waiting on a table. He says to the customer, "I'll be your server tonight... Whoa, you're beautiful." Dilbert continues, "Would your grandfather mind if I asked you out?" The customer replies, "He's my husband." Dilbert turns to the older man and says, "Moving right along, would you like to hear about our specials?"
Headline: Sales Training. The speaker says, "Never sell to your customer. Make your customer sell to you." The speaker continues, "Our products are only for those who dare to be great! Make the customer explain why he is worthy." Dilbert is meeting with a customer. Dilbert says, "You heard me, Goober. Now beg for our product."
Dilbert says to Wally and Asok, "None of us has designed a nuclear power plant before but we can figure it out by using our process." Dilbert continues, "In phase one we will gather customer requirements." Asok is meeting with a customer. Asok says, "So.. you want free electricity without mutating, unless the mutation gives you X-Ray vision." The customer responds, "Yep."
Dilbert reports to The Boss, "Our budget cuts are affecting customer service." The Boss asks, "How much?" Dilbert continues, "Our customer service center spends all day making prank calls to the elderly." A customer service representative says into the phone, "According to our records, your neighbor has treasure buried under his lawn."
The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement." The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs." Dilbert asks, "That's an improvement?" The Boss responds, "Last year the attack was premeditated."
The Boss and Dilbert are still in barrels. The Boss says, "Set up a meeting with the customer so we can demonstrate our technology." Dilbert responds, "It's humiliating because we're so poor now. What will I feed them?" Dilbert pours cat food into bowls for the customers. He says, "If you think the food is great, wait until you see our technology!"
Dilbert is meeting with a salesman. The salesman says, "We provide win-win scenarios and customer-focused solutions." Dilbert responds, "Uh.. Okay.. But what is the actual product or service you sell?" The salesman says, "We don't sell; we partner." Dilbert responds, "I don't buy; I shovel."
Headline: Dogbert the Investment Banker. Dogbert introduces a weasel to The Boss, "I hired a weasel to teach you how to answer media questions." The weasel says, "No matter what the reporters ask, always give the same answer 'It will be good for stockholders.'" The Boss is answering media questions. A reporter asks, "Is it true that you ran over a stockholder in the parking lot?" The Boss responds, "It'll be good for him."