Listen Carefully Comic Strips - Page 8
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The boss: I don't think I have your full attention. Alice: It's Asok's turn to listen. If you say anything useful, he'll send us an instance message. The boss: He's asleep. Alice: He's employing heuristics.
Communication Skills Training Dogbert says, "Today you will learn how to listen to idiots without snoring." Dogbert says, "Break into groups of two, with one idiot and one non-idiot in each pair."
Dogbert says, "I've decided to escalate my anti-social behavior from not listening, to actively talking over other people." Dilbert says, "How can you enjoy the conversation of others if you don't listen?" Dogbert says, "This could be one of the best ideas I've ever had." Dogbert says, "It all came together when I realized that listening isn't the fun part."
Dilbert works in collections Dilbert says, "Please listen while I read this threatening script." Dilbert says, "I have hidden poisonous spiders in your home. If you pay us now by credit card I will give you the antidote." Dilbert says, "Okay, fine" Dilbert says, "But if you feel a tickle on your leg, give me a call."
Dilbert says, "I see my job as giving you the information you need to make the right decision." Carol says, "I see your job as e-mailing me links to web sites full of stale and incomplete information." Dilbert says, "Can we go back to pretending I'm useful?" Carol says, "Sure. I'll give you a pity listen."
Mordac, the preventer of information service Mordac says ,"Cloud computing is no good because strangers would have access to our data." Dilbert says, "I trust encryption way more than I trust spock-eared sociopaths." Dilbert says, "When you mention a person's ears, he won't listen to the rest of your argument."
Tags #career day, #classroom, #guest speaker, #Dilbert, #engineering, #tells all, #explaining things, #to idiots, #make decisions, #misinterpreting, #massic=ve problems, #rumors overwhelm, #assign blame, #unpopular
Career Day Teacher: "Class, today Dilbert will tell us what a career in engineering is all about." Dilbert: "My job involves explaining things to idiots.""Then the idiots make decisions based on misinterpreting what I said." "Then it is my job to try and fix the massive problems caused by the bad decisions." "Eventually rumors overwhelm facts, and I give up." "In the final phase, I assign blame to a unpopular coworker." "So whatever you do in life don't be unpopular." Teacher: "Don't listen to him!" Dilbert: "Said the unpopular teacher."
As Vp of marketing, I am proud to introduce the new version of our product. Behold!! This sia testament to what can happen when you listen to customers. we asked customers what they wanted the new version to do. Six months ago I gave that raw data to you engineers. Today we see the result. Its the first time Ive seen it myself. whats it do? BAM!! Our customers said they hate us.
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."