Service Anniversary Catalog Comic Strips - Page 8
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"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
The Boss: "This apple will remind us of our CORE values: respect, customer service, and teamwork." Dilbert: "The apple's core is the part you throw away." The Boss: "Not always. Sometimes I accidentally eat it." Dilbert: "Maybe the stem can represent our loyalty to the company."
"The office relocation project is proceeding without any problems whatsoever." "GAAA!!! IT'S A LIE!!! OUR POSSESSIONS WILL BE LOST AND WE WILL HAVE NO PHONE SERVICE!!!" "I don't mean to worry anyone, but you should look for new jobs right away."
Carol: "I need a day off to attend my twin sister's funeral." The Boss: "A whole day? How well did you know her?" Carol: "She.. was.. my... twin." The Boss: "But not identical!" Carol: "How does that matter?" The Boss: "Well, she didn't even look like you." The Boss: "And yet you want a whole day off for a service that takes fifteen minutes." Carol: "Gaa! It would be impossible to be more insensitive!" The Boss: "I'll compromise. My pet gerbil is on his last legs. I'll give you the day off if you toss him in the casket so I don't have to bury him myself." Carol: "When do you think it will die?" The Boss: "Depends. How much does your sister weigh?"
Dogbert: Im starting a credit reporting company. I'll be the low cost provider because all of my data will be wrong, Dilbert: what will you do when people call and complain that you ruined their lives? Dogbert: I'll put them on hold until their frustration turn into debilitating health problems. Their last words will be AAAGH!!!! I only wanted to buy a minivan! Death will accomplish what customer service could not. Dilbert: Im just curious: Do you have nay qualms about your business plan? any at all? Dogbert: Im not sure. do qualms make you wag?
"I combined an online dating service with an online job site and an online auction site." "You tell the system everything about yourself and see if anyone wants any of it." ""I wouldn't date you or hire you, but I'll bid a dollar for your refrigerator.""
Dogbert: "I'm going to work for the cable company." Dilbert: "Why?" Dogbert: "I enjoy giving people abusive service windows." Dilbert: "Oh" Dogbert: "Well, if you can't be home from March to October, then say goodbye to Regis and Kelly!"
The Boss: "Our core values are service, intergrity, respect, teamwork, responsibility, trust, diversity, value, honesty, fun, passion, fairness and excellence." wally: "How should we deal with the inherent conflicts? I mean, what if I want to be irresponsible in a fun and passionate way?" The Boss: "You have to do all of them." "I notice that hygiene didn't make the list.
"We should join the industry consortium that's promoting web services standards." "Run that past the consortium approval review board and get a sign-off from the executive board of review board reviewers." "Do those exist?" "In a perfect world, yes."