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Dilbert: Heres the technical analysis that you ask for, I don't understand any of it. I can't tell if its right or if it would envbrass me. I can't ask for a second opinion with out looking stupid, and I can't distribute it because it might be wrong, I'll out it on this pile and hope something changes. I wonder of its called whistling when only amor comes out, Carol: Should I shred your pile of indecision, The Boss: make it link like an accident.
The Boss: I need to be managing a sexier project to boost my career. \it only has to sound good and not fail until I geta better job. How about a nanotechnology set cell for fighting terrorists? Dilbert: O-O-OKay.
Asok: Are you the troll that handles our payroll system? I have a problem. Troll: problems are handled by our automated sadistic phone system. ASOK: For tech support, press the exact value of 22 divided by 7
Dogbert: "You need to change the company's name to create the illusion of progress." "The name should be hi-tech sounding with a hint of onomatopoeia that signals your total lack of awareness." "Maybe something like 'Duhflushtech, inc.'" "I like it!"
Dilbert: "The technical solution is simple and inexpensive." "But it would cost a fortune to get internal approvals because vast herds of management dolts would get involved." "So I should just do it, right?" The Boss: "Did you just call me a vast herd?"
Dogbert Consults. DOgbert: "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." The Boss: "What's the other strategy?" Dogbert: "Sell consulting services to your victims... I mean customers!" The Boss: "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" Dogbert: "They're paid by the hour." The Boss: "QUIVER!!"
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."