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The Boss says, "We start shipping in two weeks." Dilbert says, "That's not enough time to fix the known bugs." The Boss says, "When you say, 'bugs,' that's sort of a gray area." Dilbert says, "Um? I don't think it is." The Boss says, "For example, a user might need several steps to do something that should only take one." The Boss says, "Or perhaps the interface is a bit unclear." Dilbert says, "or perhaps it can only be operated by a robot from the future who jacks into it and sends commands in zeros and ones." The Boss says, "I can't tell if you're agreeing with me or mocking me." Dilbert says, "That's sort of a gray area."
Tags #beta test, #meeting, #face front, #impractical maintenance requirement, #lube, #bear's ear, #warrant, #product, #legal, #shake fist, #justice, #sick, #hand to mouth, #shake, #throw up, #business, #medical
The Boss says, "The beta test went well. Thank you, Dilbert." The Boss says, "Now I'll have Tina add an impractical maintenance requirement to the manual and we're ready to go." Dilbert says, "What?" The Boss says, "It's standard procedure." The Boss says, "Say the user needs to lube the product ten time a day with the wax from a bear's ear." The Boss says, "And say the warranty is voided if the device isn't properly maintained." Dilbert says, "Is that legal?" The Boss says, "It's better than legal." The Boss says, "We're using the law to keep justice away!!" Dilbert says, "I feel sick." The Boss says, "That's how you know it's working."
Catbert: "We've decided to be more family friendly in our policies." "To compensate for the lost productivity, we'll be openly hostile to single people." Dilbert: "That doesn't seem fair." Catbert: "Shut up and get back to work, eunuch!"
Dogbert Consults. DOgbert: "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." The Boss: "What's the other strategy?" Dogbert: "Sell consulting services to your victims... I mean customers!" The Boss: "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" Dogbert: "They're paid by the hour." The Boss: "QUIVER!!"
Dilbert: Okay, you talked me into buying the deluxe edition. Salesman: We don't have that one in stock, but I could call around to our other stores. Dilbert: Technically, that means this is not actually a store. You're more like online shopping, but with a terrible user interface. Watch me buy that same item with my phone while you stand there being obsolete. And... done. Salesman: Did they try to sell you an unnecessary warranty extension? Dilbert: No. Salesman: Yes! I still have a purpose! Dilbert: Here's my digital receipt.
Dilbert: Experts say I should show respect for your opinion before voicing disagreement. So I respect your decision to release our product without user interface testing. Boss: Your respect sounds exactly like disrespect. Dilbert: How is that my fault?
Dilbert: I simplified the user interface as you suggested. You wanted one button to do eleven different functions. It wasn't easy, but I think you'll be pleased. If you want me to turn up the volume... you hold the button down for exactly five seconds... then double-tap, and double-tap again. Then hold for exactly six seconds. Then press it all the way down, then halfway up, then 27 percent back down. And hold for nine seconds. Or you could admit that you don't know anything about interface design. Boss: Never!
Wally: Are these user specifications complete? I ask because any later changes will cause me to miss the deadline. Man: What if I only need a tiny change later? Wally: I'm counting on it. That way I can blame you when I miss the deadline. Man: How do most people handle this situation? Wally: Well, the pessimists know they're doomed, so it's no surprise to them when it happens. Man: What do the optimists do? Wally: They become pessimists.
Car Rental. Man: I hope you don't have some sort of technology job. Dilbert: Why? Man: Because the user experience you are about to endure might make your head explode. Narrator: Twenty minutes later. Dilbert: Gaaa!!! Why do you need to type so much?!!! Man: We got an engineer!