User Specifications Comic Strips - Page 8
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Dilbert: Experts say I should show respect for your opinion before voicing disagreement. So I respect your decision to release our product without user interface testing. Boss: Your respect sounds exactly like disrespect. Dilbert: How is that my fault?
Dilbert: I simplified the user interface as you suggested. You wanted one button to do eleven different functions. It wasn't easy, but I think you'll be pleased. If you want me to turn up the volume... you hold the button down for exactly five seconds... then double-tap, and double-tap again. Then hold for exactly six seconds. Then press it all the way down, then halfway up, then 27 percent back down. And hold for nine seconds. Or you could admit that you don't know anything about interface design. Boss: Never!
Car Rental. Man: I hope you don't have some sort of technology job. Dilbert: Why? Man: Because the user experience you are about to endure might make your head explode. Narrator: Twenty minutes later. Dilbert: Gaaa!!! Why do you need to type so much?!!! Man: We got an engineer!
Dilbert: Asok entered the jargon matrix. I'm going in to save him. Asok: User experience... Dilbert: Cloud... blockchain... speed of execution... responsive design... peel the onion... move the needle... Asok: Sustainability. Dilbert: I'm in. Asok: What the...? Where did you come from? Narrator: Continued...
Alice: Did anyone test our user interface before we shipped it? Boss: No, our customers will tell us what they don't like about it. And they work for free. Alice: That isn't right. Boss: That's what our customers say, too, and unlike you, they work for free.
Dilbert: I've developed a super-efficient device that scrubs CO2 out of the air. But the user has to remember to turn it off after a few days or else it will remove too much CO2 and destroy all life on Earth. Man: Hey, who left this thing unplugged?
Dilbert: We need to fix our user interface because half of our users can't figure it out. Boss: Tell them to read the manual. Dilbert: That's not how you fix a bad user interface. Boss: Then why do manuals exist? Dilbert: If you need me, I'll be banging my head against a wall.
boss: how long will it take to write the software? dilbert: that depends. what do you want the software to do? boss: i don't know yet. dilbert: do you see the problem here? boss: is it you?