Value Added Support Comic Strips - Page 8
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Caption: "Dogbert Consults" Sogbert stands on the boss's desk. DOgbert says, "Eliminate phone support for your product. Provide help only via the internet." Dogbert's tail wags and he says, "Then discourage people by making them answer an ominous list of personal questions." Man looks terrified in front of his computer the computer screen reads, "1. What is your home address? 2. When do you shower?"
The boss says, "We've reduced the volume of technical support calls.." The boss says, "By replacing our "on hold" music with the sound that balloons make when you rub them." Wally says, "Do you ever feel like we're driving the getaway car?"
Caption: "Dogbert's tech support" Dogbert talks on the phone at a computer. Dogbert says, "If you upgrade your software, all of your data will be lost." Dogbert says, "But if you don't upgrade, the old software will corrupt your data one bit at a time." Dogbert says, "And if you try to back up your data, our software will hunt you down and bit-slap you until you delete it yourself."
A man sits in front of his computer and talks on the phone. He says, "Finally! I've been in the tech support queue for an hour!" Dogbert says, "Loser." The man says, "Can I speak to your superior?" Dogbert says, "There's some religious debate on that question."
Caption: "Dogbert's tech Support" Dogbert answers the phone at his computer. The voice on the phone says, "Hello, I..." Dogbert says, "Shut up and reboot." The voice on the phone says, "Hey, it work..." Dogbert says, "Shut up and hang up.." Dogbert looks at his watch and thinks, "My average call time is improving."
Alice, the boss, Wally, Asok and a new guy with big sharp teeth and horns on his head are in a meeting. The new guy looks like the devil. The boss directs evryone's attention to him and says, "This our new CEO. He has a reputation as a turnaround expert." Asok says, "It is a pleasure to meet you. Do you favor TQM or more of a business process approach?" The new guy replies, "I'm partial to the value-based management method." Asok says, "I'm not familiar with that one."
A voice is asking the new CEO, who looks like the devil, "...From a value-based management perspective it's clear..." The voice is Tim who continues, "...That the training department's return exceeds the cost of capital... So please don't kill me." As Tim, barely in the panel is clearly off his feet, being tossed around, the boss says to Dilbert, "Okay, you're next... and begging doesn't work."
Dogbert and Ratbert are sitting in front of each other. Dogbert says: "Now I'll use my hype-inflated stock to buy companies that have a real value." Dogbert tells Ratbert: "The lesson is that hype always triumphs over substance." Dogbert says to Ratbert: "How's your moral compass doing?" Ratbert answers: "Spinning, just like you said it would!"
Ted sits at the conference table next to Dilbert. He says, "We're discontinuing technical support of all our products." Ted continues, "A recorded message will explain it to the called this way..." Ted says, "'In order to serve our customers better, we've discontinued technical support.'" Dilbert looks at Ted and asks, "How does that serve customers better?" Ted answers, "We'll redirect those resources to other areas." Dilbert asks, "What other areas?" Ted replies, "Profits." Ted continues, "That makes your bonus larger. Any other questions?" Dilbert says, "Apparently I'm engulfed in evil." Ted says, "That's the spirit."
Dilbert approaches a worker sitting at his desk. He is holding a piece of paper and says, "Why did the I.S. department deny my request for a P.C. upgrade?" The worker holds up his arms and shouts, "Because we are evil incarnate! BUWAHAHAHA!!" Dilbert says, "I was looking for something more specific." The worker holds out the paper and says, "You didn't provide a dollar estimate of the benefits." Dilbert says, "That's ridiculous. I can't put a value on every tool I need to do my job." The worker sits back in his chair with his arms folded and says, "If you can't quantify it, then it must not be necessary." Dilbert throws up his hands and says, "Then why does the company give me a chair? I can't quantify that either." Dilbert sits on the floor of his cubicle, without a chair. He thinks, "Here's one more reason why it stinks to be me."