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Man: "Let's spend the next four hours reviewing the project plan." "I've detailed every resource, task and dependency into an exquisitely accurate road map." "It took me two weeks, but it's the only way to make sure we're not wasting time." Alice: "My tasks are two weeks late because I was waiting for your input." Dilbert: "And you left off one task, so all the dependencies are wrong." Wally: "I'm changing all of my estimate to 'to be determined'." Dilbert: "Can we do that? I've just been using random numbers." Man: "I'll have to redo the whole plan." Wally: "Don't worry. We won't do anything until we hear from you."
Ratbert: My name is Ratbert. I fear the information superhighway. Like most of you, my problem started because I never learned to type. I thought only secretaries needed to type. Then the computers came. At first I dismissed them as mere toys for men with no social skills. Soon they were everywhere. I would invent elaborate excuses to avoid computers. I was caught in my own web of deception. MAN: This is "alcoholics anonymous" Ratbert: I didn't interrupt you. Man: Can we talk about me now?
The Boss tells Alice, Wally and Dilbert, "Write up your accomplishments so I can decide who gets raises this year." Wally asks, "Are you saying our raises will depend on our ability to lie about our achievements?" The Boss replies as he walks away, "No, there's also favoritism." Dilbert says, "And don't forget the importance of minimizing the accomplishments of others." Dilbert sits at his desk and types, "This year I saved a billion dollars in ways which are impossible to verify." Wally types, "While the others plotted against you, I was applying an invisible rust inhibitor to your car." Alice says to Wally and Dilbert, "I can drop those off for you." Dilbert says, "Thanks." Dilbert asks Wally, "Have you noticed she's the only one who ever gets a raise?" Wally replies, "It's as if she has the accomplishments of three people."
Dogbert sits on the couch backrest. Dilbert says, "I have an ethical question, Dogbert." Dogbert replies, "I'm here to help." Dilbert asks, "Is it better to give customers a low quality product in a timely fashion . . ." Dilbert continues, "Or is it better to lie about product availability until the bugs are fixed?" Dogbert snaps his paw and replies, "I will need my assistant, Ratbert, to address your ethical question." Ratbert stands next to Dogbert on the backrest. Dogbert says, "Let's say Ratbert is a trusting and innocent customer." Dogbert slaps Ratbert on the back and says, "Suppose somebody abuses his trust like this . . ." Ratbert falls between the couch cushions. Dilbert sits with his leg crossed under him and looks at Ratbert. Dilbert asks, "How does this relate to my situation?" Dogbert replies, "To be honest, I wasn't listening to you."
Dogbert sits at a computer with a telephone headset on. He says, "This is Dogbert's technical support. How may I disconnect you?" Wally sits at his computer and holds a cordless phone. He says, "What are my choices?" Dogbert says, "I recommend the abrupt disconnect; simple, gets the job done." Wally replies, "I had that last time. What else do you have?" Dogbert says, "You might like our 'Please hold,' followed by the 'wrong button' disconnect." Wally says, "Too predictable. Do you have anything new?" Dogbert says, "Try our new "Kervorkian Disconnect." I put you on hold and play an annoying message until you disconnect yourself." Through the phone Wally hears, "Your call is important. Please hold while we ignore it... Your call is important..." Wally thinks, "Not bad."
Dilbert sits in his cubicle and looks at his watch. he thinks, "Time to go home. That means..." The Boss shows up and says, "Hi there." Dilbert thinks, "Right on schedule." Dilbert holds up his hand and says, "Wait. Let me guess why you're here." Dilbert says, "You want to discuss a document that's been on your desk for a month." Dilbert says, "It's something that could easily wait until tomorrow." He says, "But you'll insist that I handle it now, because you're a sociopath." The Boss says, "Wrong. I majored in anthropology." The Boss walks away and thinks, "But that was a spookily accurate guess about the document."
Wally stick his head into The Boss's office he is holding a piece of paper. Wally says, "I finished the technical recommendation you requested." Wally gives the report to The Boss. Wally says, "At first I was miffed that you told me what recommendation you wanted." Wally explains, "It made me feel useless and weak." The Boss reads the recommendation. Wally says, "But rather than dwell on my powerlessness." Wally raises his arm, enpowered. Wally says, "I decided to find joy in the one decision that I CAN make." Wally says, "I chose a Helvetica type font. And I never looked back." The Boss says, "Oh, that's what's wrong with it." The Boss thinks, "I coach and I coach, but they still walk out of here all rubber-legged."
Dilbert pionts at the overhead. Dilbert says, "Everything went wrong in exactly the way I told you it would." Dilbert says, "In the next phase you will experience something I call "reverse amnesia for managers." The boss says, "Wait a minute; I'm the one who told you that the project wouldn't succeed."
The boss, standing behind Alice sitting at her computer says, "Alice, I care about you..." The boss adds, "But only enough to improve your morale, not enough to be illegal in any way." The boss continues saying, "So, tell me about you health in the least specific way possible."
The boss is sitting in his office and Catbert is sitting on the boss's desk. Catbert says to the boss:"Being a manager means never having to be less condescending just because you're wrong." Both Catbert and the boss laugh out loud: "Ha, ha, ha, ha, ha" Carol is sitting at her computer and Dilbert is standing behind her holding a folder. Dilbert says to Carol: "Did he finish my performance evaluation?" Carol answers: "I heard him working on it."