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The boss: "Hey, it's a customer!" The boss: "You're in luck; our next version has every feature you'll ever want!" Man: "It does?" "I was ready to buy your current version... but I guess I'll wait." The Boss: "When will our new version be ready?" Dilbert: "In a year." "The new version will leapfrog our competition." Man: "Leapfrog? That implies that they have better products right now." The Boss: "BUY OUR PRODUCT, YOU STINKIN' PILE OF CRUD!!" "SLAP!" "I have to run. Try not to blow the sale."
An employee says to The Boss, "I quit. I got a better job with our competitor." The Boss responds, "Okay, but remember the employment agreement you signed." The Boss continues, "You agreed to not take away knowledge or skills you acquired at this job." The employee replies, "That's crazy. How can I stop knowing what I learned?" Catbert enters and says, "Come with me." There is a huge contraption with a suction cup. The employee looks up at it and asks, "Will this hurt?" Catbert responds, "I hope so." The machine clamps on the employee's head and makes the sounds, "Suck suck suck suck suck suck suck suck." Catbert is working the controls. He says, "Ha ha!! I got your technical knowledge! And there go your verbal skills!" The employee has nothing left but a tiny ball for a head. He says, "Great. Now what do I do?" Catbert responds, "I'd stay away from the golf course."
Dogbert is sitting at a conference table across from Dilbert and Alice and flanked by the boss and Wally. Dogbert says, "What is your most valuable asset?" Wally says, "Employees?" The boss stifles a laugh "Hee" Dogbert says, "Your most valuable asset is rampant ignorance." Dogbert continues, "For example, you would never start a project if you knw how much it would really cost." Turning to Wally, Dogbert says, "Employees stay here because they don't know there are better jobs across the street." Wally says, "What?" Turning to the boss, Dogbert says, "Customers buy your products because they don't know about all the bugs." The boss says, "Good point." Holding a trashcan, Dogbert says, "I recommend wearing trash cans on your heads to avoid any accidental exposure to knowledge." An employee, wearing a trashcan over his head, says, "Did he tell you he was a consultant?" Another trashcanned employee says, "He said he was selling trash cans."
The boss leans over Dilbert, points to the computer screen and says, "Why don't you try using a wireless fiber multifage?" Dilbert says, "Well, first of all, no such thing exists." Dilbert continues, "If it did exist, it would surely be the wrong solution for a software bug." Dilbert says, "And there's no extra money in our budget for hardware." Dilbert continues, "It would take six months to writer a business case and get funding." The boss yawns. Dilbert says, "Then our I.T. people would refuse to install it because it's not an approved vendor." The boss says, "Do you have a better idea?" Dilbert says, "Yes. I just fixed it." The boss says, "Do you think you can hold the fort while I go coach someone else?"
Dilbert is standing in the boss's office. Dilbert says, "How do I get rid of my old computer?" The boss says, "Why don't you give it to a school?" Dilbert says, "Well, it would take me a week to find someone to take it." Dilbert continues, "The hard drive is broken and it has no software." Dilbert says, "And it would cause a tax accounting nightmare." The boss says, "Maybe you could leave it on the school playground at night." The boss continues, "That's what I did with my old refrigerator." Dilbert is standing by the playground swings, putting his computer on top of a refrigerator. Dilbert, standing by Dogbert, says, "What I hate most is that I didn't have a better idea."
Boss: How'd your call go? Dilbert: Better than I expected. We spent the first 45 minutes trying to get our online collaboration tools to work. Then we couldn't agree on what we were trying to accomplish. I couldn't understand most of the attendees because they were on speakerphones in rooms with bad acoustics. I randomly agreed to a few things, but I don't know what. Boss: I thought you said it went better than you expected. Dilbert: It did. I go into every human encounter expecting to be framed for a crime I didn't commit. Boss: I really need to find a problem I can fix.
Boss; Don't make any product changes without change orders. When users ask for new features, direct them to the online change order system. Dilbert: That system only has the old forms. Boss: Tell someone to put the new ones on there. Wally: That would require a change order. Dilbert: Maybe we could tell users our sense of hope was killed by something called management. The we could sort of slump over like we're waiting for death's cold embrace. Boss: I'll get back to you if I think of a better plan.
Boss: The key to leadership is setting vague goals that are a combination of jargon and wishful thinking. That way, I can keep dumping work on you without hearing you whine that it doesn't fit with your goals. You have to admit, my system is better than whatever you're doing over there. Dilbert: Yup.
Dilbert: Our A-B tests show that orange buttons get 13% more clicks than green. I have now officially lost all faith in human intelligence. Boss: Stick with the green. It looks better. Dilbert: Sure. I feel liberated from the tyranny of thinking.