Quality Management Comic Strips - Page 9
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The Boss says to his secretary, "Carol, I asked you to enroll me in the Quality College, but the confirmation says Clown College." Carol says, "It's a prerequisite course." Carol thinks, "This is gonna cost me on Secretaries Day." The Boss walks away saying, "I hope it's okay to be an angry clown."
Dilbert sits in his cubicle and thinks, "I could sit here doing nothing." Dilbert clenches his fists, looks determined and thinks, "Or I could implement a bold quality initiative with the help of my talented and energetic co-workers." Dilbert thinks, "I crack me up."
Dilbert says, "Ratbert, my company is hiring for our quality assurance group. You'd be perfect." Ratbert asks, "What would I have to do?" Dilbert replies, "You would find flaws in our new product, thus making yourself an object of intense hatred and ridicule." Ratbert says, "But then you'd fix those flaws . . . And your respect for me would grow into a special bond of friendship, right?!" Dilbert replies, "No, then we ship."
Ratbert stands on the Boss's desk and says, "I'd be perfect for the job in quality assurance. Here's my resume." The Boss looks at the resume and asks, "Are you bothered by the fact that half of your words are spelled wrong?" Ratbert replies, "Nope! I'm not even bothered by your anal-retentive behavior." The Boss says, "You're hired. Your bonus will equal negative 100% of your base salary, okay?" Ratbert says, "I don't see any problem with that."
Wally sits at his desk. Ratbert enters holding a printout and says, "My quality assurance review of your beta product turned up a few bugs, Wally." Ratbert continues, "I've classified the bugs by severity: 1) lethal, 2) boneheaded, 3) vexing." Wally looks at the printout and asks, "All I see are lethal and vexing. Where's boneheaded?" Ratbert replies, "I'm trying to rent a stadium to hold the printout."
The Boss says to Ratbert, "In the short time you've worked in quality assurance, you've found a huge number of flaws in our prototype." Ratbert replies, "That's my job!" The Boss continues, "You're jeopardizing our schedule. The entire project will fail and it's all YOUR fault." Ratbert asks, "Why is it MY fault?" The Boss replies, "If a tree falls in the forest . . . And we've already sold the tree . . . Does it have quality?" Ratbert asks, "How many angels can dance on your head?"
Dilbert says to the Boss, "I need your full management support in this meeting with sales." The Boss replies, "Just watch the master at work." A man says to the Boss, "I promised a customer a product that we don't make. You need to engineer-up a thousand units by early next week." The Boss asks, "Is Thursday okay?" As they walk away, the Boss says to Dilbert, "Wait until he finds out that Thursday isn't 'early next week.' Hee hee!"
The Boss says to Dilbert, Alice and Wally, "I'm assigning each of you to a separate 'quality' initiative." Wally asks, "Is there any risk this will devour our productive hours, lower our morale and have no impact on our profitability?" The Boss says, "And we'll have a contest to come up with a name for the overall initiative." Wally asks, "How about 'Qualicide?'"
Alice sits at her desk. The Boss says, "It's time for me to update your objectives, Alice." The Boss continues, "We need targets that can only be achieved by amazingly hard work plus the constant support of management." The Boss says, "I'm busy, so you'll have to write them yourself." Alice asks, "What's wrong with this picture?"
Dilbert stands in front of the Boss's desk and says, "Now that job security is a thing of the past, I've noticed that my company loyalty has vanished, too." Dilbert continues, "And when you made my bonus primarily dependent on the blunders of senior management, my motivation fluttered away like a lonely sparrow." The Boss asks, "So your point is?" Dilbert says, "No point. I just didn't have any reason to be working."