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The Boss, Dilbert, Alice, Wally and an executive sit at a conference table. The Boss says, "You all know our president, Mister Goodenrich. He's here to answer any questions you have." Alice asks, "Why aren't there any women or minorities in senior management positions?" Mr. Goodenrich replies, "We think women are for making babies. As for minorities, we fear them." Wally asks, "How can you justify your ten million dollar salary when profits are down?" The president laughs and replies, "The board of directors are friends of mine and it's not their money they're spending." Dilbert asks, "Why does the company keep talking about employee training while at the same time slashing the training budget?" The president replies, "We think you're too dumb to train. We'll hire people from the outside if we need talent." Wally says, "I must say, your honesty is kind of refreshing." The president replies, "And you're all fired for asking questions."
Dilbert sits in his chair watching television and Dogbert sits on the hassock. Dilbert says, "This show is garbage. I will eschew it." Dilbert uses the remote control to change the channel. Dilbert and Dogbert watch tv. Dogbert says, "That explains your breath." Dilbert asks, "You're in your own little world, aren't you?"
The Boss: After comparing the two of you, I've decided to keep Dilbert for the last engineering job. Dilbert: Yes! I win, you little banana-eating-flea-hotel! Ha ha ha ha ha!!
The Boss stands behind Ted's desk and says, "Ted, you're part of the company 'right sizing' program, effective today." Ted replies, "Thank you! It's nice to get positive feedback from the boss!" The Boss says, "It's not feedback. I'm saying your position has been 'management adjusted.'" Ted replies, "Sounds great! Is there a raise involved?" The Boss says angrily, "Listen to me!! You're part of 'manager attrition' starting right now!" Ted says, "Wow! Is that the fast-track program for managers?" Wally tells Dilbert, "I heard that Ted got picked for the 'manager attrition' program." Dilbert asks angrily, "Why not us?" Dilbert and Wally stand across from the Boss's desk. Dilbert says, "So unless you put us on the 'manager attrition' program too, we quit!" The Boss thinks, "There's never a flamethrower handy when you need it."
Dilbert says to three Elbonians, "I've been sent to teach you 'Total Quality Management.'" Dilbert points at a visual aid that says "Quality equals good (1950)." Dilbert says, "In the old days, quality was just an empty word meaning 'good.'" Dilbert continues, "Eventually it evolved into a complicated method for transferring your money to business consultants."
Dilbert points to a visual aid and says, "The fishbone diagram helps identify the root cause of problems." Dilbert continues as three Elbonians listen, "In your case, the root problem seems to be that you're a nation of imbeciles . . ." An Elbonian says, "True, but YOU'RE the one who had to draw a dead fish to figure it out." Another man says, "You're in the club! Here's your hat."
The Boss tells Dilbert, Wally and Alice, "What we need is more communication between management and . . . Whatever you are." The Boss continues, "So, once a month I'll have 'open door day.'" The Boss explains, "You can drop by and whine about anything you want." The Boss continues, "I'll listen with a concerned expression like this." The Boss continues, "Then I'll explain why everything is fine just the way it is." The Boss continues, "Then, morale will improve, profits will skyrocket and my stock options will make me RICH!! Dilbert says, "May I make some observations about your plan?" Dilbert says, "Uh . . . Forget it." The Boss asks, "Do you notice how concerned I look?"
Dilbert sits in his chair and Dogbert stands on the hassock holding a stack of documents. Dogbert says, "I'm building a permanent file of all the stupid things you say." Dilbert replies, "At least it's only a few pages long." Dogbert says, "This is just the table of contents." Dogbert continues, "The full database will be compressed on CD ROMS." Dogbert points to a man and says, "I hired Juan and his crew to design the system and type in the data." Juan says, "We're working overtime." Juan continues, "The new computer center is done . . . We had to level the neighbor's garage." Dilbert asks Dogbert, "By any chance, are you still upset that I asked you to fetch my slippers?" Dogbert asks Juan, "Did you get that one?" Juan writes on his clipboard and replies, "I'll need to hire more people."
Dogbert aims a video camera at Ratbert. Dilbert asks, "What are you filming?" Dogbert replies, "Ratbert got his own cable tv channel." Dogbert explains, "Now that cable tv has a thousand channels they're desperate for original programs." A man and a woman sit on a couch watching television. The man points the remote control at the tv and says, "Back in the six hundreds I saw a rat slapping his head to a Barry Manilow tune." The woman says, "That's worth a second look."
Dogbert stands on a chair across from the Boss's desk and says, "I'm a 'blame consultant.'" The Boss thinks, "I've seen him before." Dogbert explains, "For a large fee I will tell the workers that the problems in the company are THEIR fault, not yours. It's the latest management fad." The Boss asks, "Won't they see right through that?" Dogbert asks, "Is that MY fault??!"