Search Results for "customer type"
Share August 07, 2013's comic on:
Asok: Do you think success is mostly a function of your genetic makeup or your upbringing? Wally: My mom raised me by putting a warm thermos of coffee in my crib and going out for the day. And I turned out great. Asok: I have no follow-up questions, in case you wondered. Wally: I'm not the curious type.
Share January 12, 2014's comic on:
Dilbert: You had a great idea bout upgrading our customer support software. Boss: I don't remember having that idea. Dilbert: It was genius. Boss: Well, that does sound like something I would suggest. Dilbert: We'll need budget approval, but that should be no problem for you. Boss: Duh. Obviously I'll fund my idea. It's genius. Dilbert: I'll need to delay my other project, but, as you said, those are lower priorities. Boss: I said that? Dilbert: It was very wise of you. Alice: How did you get funding for your idea? Dilbert: I had to bossify it.
Share May 24, 2014's comic on:
Dilbert: I have the results of our customer survey. The new software feature they want most is "Flying car" Boss: Did you survey any people who aren't idiots? Dilbert: No, I only surveyed people who buy from us.
Share September 07, 2014's comic on:
Tags #assumption, #business ethics, #buy prodcuts, #corporate strategy, #corporation, #customer centric, #etiquette & ethics, #evil, #executives, #ideas, #marketing campaign, #monopoly, #needs, #needs of customers, #psychological manipulation
CEO: I welcome any input on our corporate strategy. Dilbert: I think we need to be more customer-centric. CEO: You mean raise our prices? Dilbert: I mean focus on the needs of our customers. CEO: You mean we should be a monopoly so they need us? Dilbert: Um, no. We should find out what they need and then give it to them. CEO: They need to buy our products. Dilbert: They probably don't. CEO: So you're saying our marketing campaign should use psychological manipulation to make people think they need our products. You finally had a good idea. Dilbert: I'm going to stop talking now.
Share December 27, 2014's comic on:
Dilbert: We found the "bliss point" for immersive 3-D headgear. The product is so good that 87% of our customers starved to death while using it. CEO: We never get the customer retention part right.
Share August 16, 2015's comic on:
Coworker: The reason we keep having conflicts is because of our personality types. You're an impulsive, dominant personality and I am more of a... Alice: Useless waste of space? Coworker: I was going to say I'm a reserved, introspective, people-pleaser. One personality type is not better than the another. We just see things differently. Alice: How do you explain the fact that I have never had a conflict with anyone who is competent. Coworker: Give me a minute to reflect on that. Alice: Let me know when you're done believing in magic.
Share September 03, 2017's comic on:
Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.
Share August 17, 2017's comic on:
Dogbert: My research shows that your ideal customer is a male Olympic athlete between the ages of 120 and 145. And just to be safe, you want that guy to not have a Yelp account. Boss: How many people are in that group? Dogbert: None, but my research will help you double that.
Share October 28, 2018's comic on:
Dilbert: Can I go with you to the customer meeting? I'm worried you might promise something we can't deliver. The Boss: Don't be ridiculous! I've been having customer meetings without engineers for years. Dilbert: I know and they all turn into disasters. The Boss: You worry too much! Everything will be fine! Man: Can you replace our data centers with blockchain? The Boss: Give us two days.
Share March 21, 2019's comic on:
Boss: We've moved past the old notation of customer loyalty. Now we use science to manipulate dopamine and create addictions that make a mockery of free will. Dilbert: That sounds like the epitome of evil. Boss: We call it "extreme marketing."