Insults Customer Comic Strips - Page 9
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Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.
Dogbert: My research shows that your ideal customer is a male Olympic athlete between the ages of 120 and 145. And just to be safe, you want that guy to not have a Yelp account. Boss: How many people are in that group? Dogbert: None, but my research will help you double that.
Dilbert: Can I go with you to the customer meeting? I'm worried you might promise something we can't deliver. The Boss: Don't be ridiculous! I've been having customer meetings without engineers for years. Dilbert: I know and they all turn into disasters. The Boss: You worry too much! Everything will be fine! Man: Can you replace our data centers with blockchain? The Boss: Give us two days.
Boss: We've moved past the old notation of customer loyalty. Now we use science to manipulate dopamine and create addictions that make a mockery of free will. Dilbert: That sounds like the epitome of evil. Boss: We call it "extreme marketing."
dilbert: our product name turns out to be offensive in the elbonian language. dilbert: it means "one who rips off his own facial hair and feeds it to a baby bird, which chokes and dies, signaling years of drought." the boss: that's all in one word? dilbert: they only have seventeen words, and nine of them are insults.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
staff in conference room and all wearing face masks. dilbert: we agreed at our last meeting to postpone the version release. tina: no, we agreed to do it sooner. dilbert: i don't think so. who took notes at the last meeting? wally: i did. click wally: forwarding those notes to each of you. dilbert: um...your notes are mostly insults about the intelligence of your co-workers and...some sort of snack list. this is no help at all. wally: don't blame me. i'm not the one who schedules these meetings when i'm hungry.