Satisfy Customers Comic Strips - Page 9
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Share October 03, 1996's comic on:
Dilbert sits at a table using a laptop. Dilbert tells the man across the table, "I need to document your job processes to satisfy our ISO 9000 requirements." The man replies, "Okay." The man says, "I try to anticipate the shifting political winds. Then I wrap myself in the relevant buzzwords and try to achieve importance without adding value." Dilbert asks, "What's your job title?" The man replies, "Director of ISO 9000 Quality Process Design."
Share July 12, 1997's comic on:
Wally hands a graph to The Boss. He says, "It's done." The Boss respons, "I thought I asked for that to be in color." Wally says, "Black and white are both colors. So technically... oh, wait I see what you mean." Wally sits in front of his PC. Dilbert says to him, "Is that all it took to satisfy his need for irrelevent changes?" Wally says, "And I did it while the color copies were printing."
Share May 23, 1993's comic on:
A teller at the Bank of Ethel says, "Next victim." Dilbert approaches the window and says, "You charged me a fee for paying my credit card bill a day late." The woman asks, "So?" Dilbert asks, "Why don't your computers automatically transfer money from my checking account instead of charging a penalty?" The teller replies, "Frankly, we're not much into the 'customer service' craze." The teller continues, "We prefer to set little traps so customers get hit with unexpected penalties." Dilbert says angrily, "Well!! I think I'll just take my business elsewhere!" The teller says, "You're annoying me. That's a hundred dollar penalty!" Dilbert walks out of the bank wearing only his underwear. He thinks, "I don't think I can even claim a moral victory here."
Share January 22, 1995's comic on:
Tags #protects webs prodcuts, #engineer, #pads schedule, #six months, #build prodcut, #play doom, #computer, #add people, #tiny empire, #eighteen months, #sales people, #irrational desire, #beta test, #technology, #engineering
Dogbert holds a pointer and stands next to the caption, "How Nature Protects Weak Products." The caption says, "First, the engineer pads his schedule." Dilbert and the Boss sit at a conference table. The Boss asks, "Six months?" Dilbert replies, "At least." Dilbert thinks, "One month to build the product and five months to play 'Doom' on my computer." The caption says, "Then the manager pads the schedule as a clever negotiating ploy." The Boss tells an executive, "One year . . . Unless you add people to my tiny empire." The caption says, "Then the vice president pads the schedule to avoid looking bad to the president." The VP kisses the president's toes and says, "Eighteen months." The caption says, "Meanwhile, the sales people are making up numbers because nobody tells them anything." A man tells a woman, "Two months . . . And it solves every problem you have!" The caption says, "This causes the customers to develop irrational desire for the product." A woman says into the phone, "Give me the 'beta' test version in one month." The caption says, "Thus nature disguises weak products as 'beta.'" The woman looks at a device and says, "Cardboard? That's stupid." Dilbert replies, "Oh . . . Then it's beta."
Share March 17, 1996's comic on:
Dogbert sits on the couch backrest. Dilbert says, "I have an ethical question, Dogbert." Dogbert replies, "I'm here to help." Dilbert asks, "Is it better to give customers a low quality product in a timely fashion . . ." Dilbert continues, "Or is it better to lie about product availability until the bugs are fixed?" Dogbert snaps his paw and replies, "I will need my assistant, Ratbert, to address your ethical question." Ratbert stands next to Dogbert on the backrest. Dogbert says, "Let's say Ratbert is a trusting and innocent customer." Dogbert slaps Ratbert on the back and says, "Suppose somebody abuses his trust like this . . ." Ratbert falls between the couch cushions. Dilbert sits with his leg crossed under him and looks at Ratbert. Dilbert asks, "How does this relate to my situation?" Dogbert replies, "To be honest, I wasn't listening to you."
Share April 21, 1996's comic on:
A man says to Dilbert, "Yo, Dil-man!" Dilbert sits at his desk and thinks, "Uh-oh, it's Ken from sales." Ken says, "I told our biggest customers how great our next product will be. Now nobody will buy our current product." Ken asks, "When will the new version be available?" Dilbert replies, "In a year or two." Ken looks shocked. Ken says, "Hmm . . . I seem to have single-handedly destroyed an entire product line." Ken continues, "Luckily our biggest competitor is hiring sales people. And I'm betting THEY'LL have brisk sales this year! Commissions galore!" Dilbert thinks, "If there's justice in this world, the idiots will be punished . . ." Dilbert thinks, ". . . Before they get promoted." The Boss tells Dilbert, "Um . . . We need the new version by Tuesday."
Share May 26, 1996's comic on:
Tags #business language, #competetive, #salary increase goodbye, #core business, #lost, #empowered, #unimportant deciosns, #reengineering, #essential, #people person, #canibal, #hire trained people, #market driven, #balme cutsomers, #value employee input, #hour, #important
Dogbert sits at a desk. The panel is titled "Business Language Explained." Someone says, "We have to be more competitive." Dilbert and Wally wear barrels instead of clothing. Wally says, "Nice barrel." Dilbert replies, "This old thing?" The caption says, "Meaning: Say goodbye to salary increases." Someone says, "We must focus on our core business." The Boss feels his head and says, "Hello." The caption says, "Meaning: We can't find our butts with both hands." Someone says, "You are empowered." Alice sits at her desk wearing a crown and saying, "I proclaim this to be 'Green Ink Day.'" The caption says, "Meaning: You're the monarch of unimportant decisions." Someone says, "We're reengineering your function." A man and a horse are kicked out an office window. The caption says, "Meaning: Adios, Tonto, and the horse you rode in on." Someone says, "Training is essential." A man at a desk asks, "You were a cannibal?" A man wearing a grass skirt and a bone in his hair replies, "I'm a people person." The caption says, "Meaning: We're trying to hire some trained people." Someone says, "We're market driven." A woman doing research asks a man, "What's your favorite odor?" The caption says, "Meaning: We blame customers for our lack of innovation." Someone says, "We value employee input." Dilbert tells the Boss, "Thanks for listening." The Boss laughs hysterically. The caption says, "Meaning: We think humor is important."
Share December 15, 1996's comic on:
The Boss tells Dilbert, "I made an upgrade to your product design." He hands Dilbert a document. Dilbert says, "This would make the product overheat." The Boss says, "Let's try to look at the big picture." Dilbert reads the document and says, "Okay . . . Let's see . . . Your upgrade has no benefits and it costs more." Dilbert continues, "The overheating would start office fires and put all of our customers out of business." Dilbert continues, "If our sales are strong, we could create economic chaos and a global firestorm." Dilbert concludes, "Your 'upgrade' would destroy civilization as we know it." The Boss says, "Keep me informed." Back at home, Dilbert sits on the couch and Dogbert sits on the backrest. Dogbert asks, "So you're going to end civilization as we know it?" Dilbert replies, "I don't think I'll miss it, frankly."
Share November 14, 2000's comic on:
The Boss says to Catbert, "What's the most evil way to use our database of customer information? The Boss says, "Should we sell our mailing lists, spam without mercy, or just blackmail customers?" Catbert says, "Um... Do you have me in that database?" The Boss says, "We know all about your clumping problems."
Share November 28, 2001's comic on:
Headline: Dogbert Airlines. Dogbert announces into a microphone, "Attention travelers! Our hub at the South Pole is experiencing permafrost." The customers look alarmed as they listen to the loud speaker. Dogbert's voice continues, "Please form a primitive society and live in the terminal forever." Dogbert continues into the microphone, "The good news is that you'll earn six 'Dogbert Miles' that can be used on the 35th of every month."