Train Customers Comic Strips - Page 9
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boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
boss: we aren't yet ready to replace engineers with robots, but that day will sneak up on us. so i'd like all of you to train a robot to do your jobs, just so we are ready. dilbert: you want us to train our own replacements? boss thinking: this is another thing a robot would not argue about.
dilbert: activists are accusing us of padding our customer list with the names of dead people. boss: that's a lie. those customers were alive when they bought our products. dilbert: did they die while using them? boss: let's hope the activists don't ask that question.
dilbert: i'm working two jobs since ted quit. maybe you could fire a replacement for ted. boss: that won't work because you're too busy to train a new person. panel changes building. voice from building: stop making that death stare and get back to your two jobs.
ceo: our strategy of being annoyingly woke in our ads caused us to have an eight billion dollar loss this quarter. but it was worth it because sometimes you have to offend some of your customers to make the others loyal. dilbert: how did you say that with a straight face? ceo: no one told you about botox?
Dilbert: In my spare time I created some awesome new features for our product. Boss: GAAA!!! Shut the door! Dilbert: What?!! Boss: You fool! If my boss finds out you have spare time, he'll think we're overstaffed! You can never speak of these awesome new features again. Dilbert: I'm confused. You told me I need to go above and beyond my job description to get the highest performance rating. Boss: That's just something I say to keep you from getting a healthy raise. Dilbert: So... I lose no matter what I do? Boss: For what it's worth, you're doing better than our customers.
Boss: Avoid saying "unfortunately" when you talk to customers. Say instead, "as it turns out." That has a more positive feel. Dilbert: As it turns out, our power cables aren't as insulated as we had hoped.
Dilbert: If consumers hate our new product, we will probably go out of business. If they love our new product, a stronger company will enter the space and drive us out of business. CEO: Tell the engineer to stop making me sad. Boss: I have some fake revenue projections to cheer you up.
Dilbert: Customers are threatening to boycott us if we continue to advertise on Dogbert's radio show. Dogbert insulted every man, woman, child and organic substance in the known universe. He called the moon something that rhymes with totem. Boss: Modem?
Finance Troll: Our sales have dropped to zero in retail stores that have self-checkout. Apparently the people who are dumb enough to want our product are too dumb to know how to use the self-checkout. On a positive note, we have the most shoplifted product of the year. Boss: Yes!