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Dilbert, on the phone, says, "I'm trying to find someone who can help me with a payroll problem." A worker on the phone says, "You're close. I'm the guy who forwards your call to the wrong person." Dilbert says, "I'd like to speak with your supervisor." The voice on the other end of the line says, "I'll forward your call."
The Boss sits at the head of the conference table. He says, "It's not enough to 'serve' our customers..." The Boss continues, "We must DELIGHT them!" Alice asks, "You mean we have to stop price-gouging?" The Boss replies, "No, I think we can still do that." Wally raises his hand and says, "Ooh! Ooh!I know!" Wally continues, "We could stop selling products with known defects." The Boss shouts, "I'm talking about products, not customers!!" Wally turns to Dilbert and Alice and asks, "Do you feel like delighting customers?" Dilbert replies, "I barely have the empathy to pity them."
Asok the Intern sits across from the Boss. The Boss says, "I can't give you a raise. You don't ask enough questions in meetings." The Boss continues, "Questions show that you care about your job and have a thirst for knowledge." Asok is seen at a staff meeting, hand raised, asking, "Who else likes wood?"
Dilbert and Wally stand drinking coffee and talking. Wally asks, "What's the ratio of work to gabbing that is still considered 'work'?" Dilbert replies, "I'd have to say one-in-eight, maybe one-in-nine." Wally agrees, "Sounds right." Dilbert pauses and asks, "Does talking about work count as work?" Wally replies, "Well, I'm not enjoying it."
Dilbert and Dogbert are eating breakfast. Dilbert asks Dogbert, "Is there more to life than just working?" Dogbert replies, "Yes. There's also the complaining about work. The nightly periods of unconsciousness and sweet, sweet death." Dilbert replies, "Maybe I should have kids." Dogbert responds, "To share the joy?"
Catbert is standing on The Boss' desk. Catbert says, "We need to have an all- company meeting to talk about the layoffs." Catbert continues, "You might get some hostile questions owing to the fact that they found out about the layoffs by reading the newspaper." The Boss stands at a podium. He says, "No, I've never noticed that I leave a trail of reeking slime wherever I slither."
Headline: Man-hating Supervisor. The supervisor asks Wally, "Have any of you men done anything to justify your pay?" Wally responds, "I attended an all-day meeting but later found out I was in the wrong one." The supervisor says, "Actually, you're not supposed to be in this meeting either." Wally replies, "The door was open."
Headline: To: Employees From: Catbert. Catbert types, "All non-work conversations are banned." Catbert continues typing, "From now on you're only allowed to talk about work." An employee is eating dinner at home with his family. All of his children are asleep at the table. His wife says, "I think it only applies during work hours." The employee responds, "I can't take that chance."
Dilbert comes home and says to Dogbert, "My boss ordered me to make our accounting records more confusing. Is that ethical?" Dogbert responds, "It's as ethical as the massive short-sell I'm going to place in the next ten seconds." Dilbert says, "Maybe you're the wrong one to ask." Dogbert yells into his phone, "NOW! NOW!"
Wally lies on a psychologist's couch and says, "I can't stop dreaming about work." Wally continues, "And I usually sleep at work, so I'm dreaming about sleeping and it's freaking me out." The therapist asks, "Have you considered doing work?" Wally responds, "I want pills. You Quack."