Serve Time Comic Strips - Page 94
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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Headline: Seven Stages of a Performance Review. Alice is sitting at her computer. The Boss approaches and says, "It's time." Headline: Denial. Carol is sitting across from the Boss. She looks at her evaluation and exclaims, "What the...? These aren't even my objectives!" Headline: Anger. Alice grabs The Boss by his tie and says, "Who said these things about me?!" Headline: Bargaining. Alice calms down and asks, "What if I make someone write a glowing e-mail about me?" Headline: Depression. Alice slumps in her chair and says, "Morale slipping away... hair.... so.... limp." Headline: Acceptance. Alice stands to leave and says, "Whatever, there's no budget for raises anyway." Headline: Trash-talking. Alice walks away from The Boss' office and says to herself, "... Wool-covered pile of ignorant monkey spit." Headline: Lunch. Alice sits in her cubicle and thinks, "A falafel would hit the spot."
Wally is walking past Alice's cubicle. Alice calls out, "You're coming to work at nine-thirty?" Alice walks over to Wally and says, "By the time you get your coffee and get your bagel, it'll be ten o'clock!" Alice continues, "I started at six! I've already worked for four hours, and I'll probably stay late!" Alice continues, "Over the course of a lifetime, I'll work twice as much as you!" Alice realizes, "But... we'll be paid the same... and we'll both die anyway." Alice continues, "So.. I guess what you're saying is that you're smarter than I am." Alice yells, "I curse the casual brilliance of your life strategy!!!" Wally walks away and thinks, "My bagel will be extra tasty today."
The Boss: Its totally Brilliant. Boss: I must show this to our creative department. I designed a new logo for the company, see what you can do with it. Graphics Artist: well, well, well an engineering manager becomes and artist. Apparently I wasted my time getting an masters degree in graphic arts and design. AlI I needed was a dull pencil and scrap of paper. Art is not that easy, you arrogant pile of perfectly symmetrical crud!! The Boss: what if the logo is inside a rectangle? Artist: SOB
The Boss addresses a meeting, "Due to budget constraints, the company will no longer provide free soda." Dilbert asks, "What free soda? We never had free soda." The Boss replies, "Sure we did. It was in the refrigerator in the break room." The Boss continues, "Every day I'd go in there and get a refreshing beverage." The Boss continues, "The next morning, as if by magic, the soda would be replenished." Asok says, "I brought a soda to work every day for five years only to have it stolen from the refrigerator every time." Everyone stares at The Boss. The Boss replies, "Why didn't you just drink the free ones?" Asok clenches in anger.
The Boss tells Catbert, "My open door policy is ruining my happiness." The Boss continues, "People stop by all day long and complain." The Boss asks, "How can I maintain the morale-inspiring illusion of an open door policy without actually having one?" Catbert responds, "Use your body language to create a protective bubble of unwelcomness." Catbert clenches his teeth and makes a hostile face. He says, "Try this stressed- out scowl." Dilbert asks Carol, "Can I poke my head in?" Carol responds, "Sure. He has an open door policy." Dilbert enters to find both The Boss and Catbert with stressed-out scowls. The Boss says, "It's a pleasure to see you." Catbert says, "We value your input." Dilbert runs away exclaiming, "Ay-yi-yi-yi!!" The Boss and Catbert poke their heads around the corner, still with stressed-out scowls. The Boss says, "Stop by any time."
Wally addresses a meeting, "Now for the highlight of the staff meeting: The Wally Report." Wally continues, "Yesterday I was getting my hair styled as usual." Wally continues, "But this time I forgot to remove my glasses, and what I saw was disturbing." Wally continues, "The stylist was using a nose-hair trimmer to cut my hair!" Wally continues, "I protested. But she said she's been doing my hair that way for years." Wally continues, "She said it just, 'seemed right.'" Wally raises his arms and exclaims, "Tempers flared. I threw some hair gel. A salon brawl broke out!" The Boss asks, "Don't we use the same stylist?" Wally replies, "That would explain why she has a plunger."
Wally is sitting at his computer. The Boss approaches and says, "Wally, it's time for your annual performance review." As they're walking to the conference room, The Boss says to Wally, "None of my usual words fit your situation." They enter the conference room and take seats. The Boss continues, "So I had to hit the thesaurus pretty hard." The Boss continues, "Your overall rating is 'feral.'" The Boss continues, "Your leadership skills are rated 'squirrely.'" The Boss continues, "And your teamwork is a solid 'coot.'" The Boss continues, "Your long-term potential is to die in the landscaping and become compost." After the meeting, Dilbert asks Wally, "How'd it go?" Wally responds, "I wasn't really listening."
The Boss says to Carol, "Carol call the police. My car has been stolen." Carol responds, "Is it like the last three times that you thought it had been stolen?" Carol continues, "And later you realized you just forgot where you parked it?" The Boss replies, "No. This time is different. My car is totally gone." Carol puts her hands up in the air and says, "Watch me use my magic powers to make your car reappear in the parking lot." Carol closes her eyes and exclaims, "Presto auto reappearo!!!" Carol says to The Boss, "After all the other cars leave the parking lot, your car will appear." The Boss finds his car in the empty parking lot. He thinks, "Freaky."
THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history." Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep." Carl answers the phone angrily, saying, "What?!" Dilbert says into his telephone, "I have a question about your product." Carl yells into the telephone, "Faster! Faster! Faster!" Dilbert says into his telephone, "Um... It's about the interface." Dilbert hears Carl say, "Great. Thanks." There is the sound "click." Carl's supervisor says to him, "Your average call time is way down. You get a bonus." Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."