Customer Success Comic Strips
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Dilbert arrives at home and tells Dogbert, "My trip to Elbonia was a complete success." Dilbert continues, "I opened our subsidiary, taught capitalism to the locals and showed them how to make computer chips out of sand." Dogbert replies, "Oh great . . . Now they will become an industrial giant and compete against us." Dilbert says, "Don't worry. I also taught them our management techniques."
Dilbert reads a letter and tells Dogbert, "My credit card has been canceled. The stupid bank's computer thinks I died." Dilbert continues, "This is an opportunity for some righteous indignation. I love that." Dilbert dials the telephone. A customer service representative answers the phone and says, "Hello, credit card department, an underpaid employee speaking." The man says, "Well, yes, apparently you are alive, but it would be very difficult to reprogram the computer . . ." Dilbert replies, "I'm sure you'll find a solution." A woman at the bank asks, "Kill him?" The man replies, "Unless you'd RATHER read this computer manual."
Dogbert sits behind a cash register and says to a customer, "Welcome to Dogbert's New Age Mineral Water Spa . . . Hand over the cash." Dogbert says, "Hold it . . . The vibes from my crystal tell me we knew each other in a previous life . . . In ATLANTIS!" A man says, "That's what you told the last guy, too." Dogbert replies, "Atlantis was a small town. I ran the only donut shop."
The Boss, Dilbert, Wally and another employee sit at a conference table. The Boss says, "Okay, the staff meeting is over. Does anybody have any meaningless rambling questions? Johnson?" Johnson asks, "How can we work as a team to achieve total quality without sacrificing customer focus?" The Boss asks, "How many people would like to see me make Johnson fetch this stick?" Everyone raises their hands.
The Boss gestures toward an employee and says to Dilbert and another man, "I'd like to recognize Wilson for working twenty-hour days and making the project a success." The man says, "Thanks, but I'm not Wilson. He quit months ago." The Boss says, "Oh . . ." The Boss walks away thinking, "I've got to sop calling this the employee recognition program."
Dogbert stands in front of several men and says, "Dogbert's School for Self-Service Gas Station Attendants will not be easy." Dogbert says, "Phillips! What would you do if a customer couldn't figure out how to use the pumps?" Phillips answers, "Nothing. It's self-service." The man sitting next to him thinks, "Great . . . there goes the curve."
Dilbert sits in his chair and Dogbert stands on the hassock. Dogbert says, "I got a job as a used car salesman." Dilbert asks, "Does it pay well?" Dogbert replies, "I'm not in it for the money. I just enjoy lying to strangers." Dogbert shows a car to a customer and says, "This one was owned by Carlos the Diamond Smuggler. It corners well, but the gas mileage is bad -- almost as if it has weights hidden in the door panels."
Dogbert says to a customer, "I can let you have this one for five thousand." The man says, "Three thousand." Dogbert replies, "No, but I could sell THAT car for four thousand." The man says, "Thirty-five hundred." Dogbert replies, "Sold." The man says as he drives away in the car, "I guess you don't get a lot of negotiators like me." Dogbert says, "It's the first time anybody bought the car they came here in."
Dogbert asks a customer, "Will this be your first car, Timmy?" Timmy replies, "Yes, sir . . . I saved my money from mowing lawns." Dogbert says, "Let's see how much you have and then I'll pick a car for you." As he counts Timmy's money, Dogbert asks, "Do you like mowing lawns, Timmy?" Timmy replies, "It's okay." Dogbert says, "Good, because I don't recommend med school for you."
Dogbert says to a customer, "I asked the boss to sell it at your price." Dogbert continues, "He told me to drive over your foot and steal your purse." Dogbert continues, "Buy maybe I can convince him to take your first-born son instead." The woman says, "He IS my first-born son!!"