Exceptional Customer Service Comic Strips
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Dilbert reads a letter and tells Dogbert, "My credit card has been canceled. The stupid bank's computer thinks I died." Dilbert continues, "This is an opportunity for some righteous indignation. I love that." Dilbert dials the telephone. A customer service representative answers the phone and says, "Hello, credit card department, an underpaid employee speaking." The man says, "Well, yes, apparently you are alive, but it would be very difficult to reprogram the computer . . ." Dilbert replies, "I'm sure you'll find a solution." A woman at the bank asks, "Kill him?" The man replies, "Unless you'd RATHER read this computer manual."
Dilbert enters an auto service store and says to an auto mechanic, "Just a quick question: is is necessary to change my oil . . ." Dilbert continues, ". . . Or can I just keep letting it run dry and then add new oil?" The car mechanic looks shocked. The mechanic screams and falls to the ground. Dilbert looks at the reader and says, "I think the answer is going to be 'no' to that second option."
Dogbert sits behind a cash register and says to a customer, "Welcome to Dogbert's New Age Mineral Water Spa . . . Hand over the cash." Dogbert says, "Hold it . . . The vibes from my crystal tell me we knew each other in a previous life . . . In ATLANTIS!" A man says, "That's what you told the last guy, too." Dogbert replies, "Atlantis was a small town. I ran the only donut shop."
The Boss, Dilbert, Wally and another employee sit at a conference table. The Boss says, "Okay, the staff meeting is over. Does anybody have any meaningless rambling questions? Johnson?" Johnson asks, "How can we work as a team to achieve total quality without sacrificing customer focus?" The Boss asks, "How many people would like to see me make Johnson fetch this stick?" Everyone raises their hands.
Dilbert walks into "Jiffy Med Center" with a sore arm. The nurse says to Dilbert, "Do you want self service or the full service?" Dilbert answers, "Uh . . . full." Dilbert asks a man with a stethoscope, "What does full service include?" The man answers, "We squeegee your glasses and check under your shirt."
Dilbert sits in his chair and Dogbert stands on the hassock. Dogbert says, "I've decided to open a vocational training school." Dilbert asks, "For whom?" Dogbert replies, "Self-service gas station attendants." Dilbert asks, "You mean, students will pay you to teach them how to sit and do nothing?" Dogbert replies, "It makes you wonder why nobody is already doing it."
Dogbert stands in front of several men and says, "Welcome to Dogbert's School for aspiring Self-Service Gas Station Attendants." Dogbert continues, "I will teach you how to sit in a little building and do nothing." Dogbert continues, "These same skills can be transferred to a career in Congress or Fotomat." A student says, "Really? Fotomat?!"
Dogbert stands in front of several men and says, "Dogbert's School for Self-Service Gas Station Attendants will not be easy." Dogbert says, "Phillips! What would you do if a customer couldn't figure out how to use the pumps?" Phillips answers, "Nothing. It's self-service." The man sitting next to him thinks, "Great . . . there goes the curve."
The caption says, "Day one: Dogbert's School for Self-Service Gas Station Attendants." A student raises his hand and says, "Question." The man asks, "Do service station employees qualify for military benefits?" Dogbert replies, "I don't think so." The man asks, "Can we fool women with these uniforms?"
The caption says, "Second day: Dogbert's School for Self-Service Gas Station Attendants." Dogbert says, "You must learn to relax . . ." Dogbert continues, "I want you to clear your minds of all thoughts." The three students sit limply in their chairs with blank looks on their faces. Dogbert thinks, "That was too easy."