Quality Estimates Comic Strips
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Dilbert sits at his desk reading a memo. Dilbert reads, "Urgent memo to all employees:" Dilbert says, "Uh-oh. Looks important." Dilbert continues reading, "If we are to remain competitive, you must proactively improve quality on all actionable items!" Dilbert says, "Wow! That was inspiring. My heart is pounding. I'm all tingly . . . I'd better take the rest of the day off . . ."
Dilbert and Dogbert sit on a hill outdoors. Dilbert says, "About 400 women turned me down for dates this year." Dilbert continues, "I can only conclude one thing . . ." Dogbert asks, "Not enough quality women?" Dilbert replies, "Sadly."
The Boss, Dilbert, Wally and another employee sit at a conference table. The Boss says, "Okay, the staff meeting is over. Does anybody have any meaningless rambling questions? Johnson?" Johnson asks, "How can we work as a team to achieve total quality without sacrificing customer focus?" The Boss asks, "How many people would like to see me make Johnson fetch this stick?" Everyone raises their hands.
Dilbert sits across from the Boss's desk. The Boss says, "We've got to focus more on the needs of our customers." The Boss points to a man standing next to him and says, "I've hired famous business consultant Tom Peters to follow you around and make passionate criticism." Tom stands behind Dilbert while he works. Tom waves his arms as he asks, "Is this quality? Are you truly focused on the customer?" Dilbert thinks, "Great . . . He's a spitter."
Dilbert sits at the table working with test tubes and lab equipment. Dilbert says to Dogbert, "Sometimes I wonder if it's ethical to do these genetic experiments." Dilbert continues, "But I rationalize it because it will help improve the quality of life." Dogbert asks, "What are you making?" Dilbert replies, "Skunkopotamus."
The Boss, Dilbert, Wally and a woman sit at a conference table. The Boss says, "We've got to make drastic changes to keep up with the competition." The Boss continues, "That's why I've had these little note pads made that say 'quality.'" Dilbert looks at one of the pads and asks, "Isn't it spelled with a 'u?'"
The Boss says to Dilbert, Wally, Brenda another employee, "What the department needs is a slogan to inspire us." The Boss continues, "Our new slogan is 'We Are Quality.'" A woman says, "Suddenly I feel like working long hours for no extra pay." The Boss says, "It's working!"
Dilbert: It looks like Brenda has been brainwashed by the new company slogan. It all started when we got these little sticky notes pads that say "quality" on them. Oops, sorry, I shouldn't put it right in your face. Man: Quality... Quality... Quality...
Dilbert and the other employees walk around the office as if in a trance, saying, "Quality . . . Quality . . . Quality . . ." The Boss thinks, "It's working. All the employees are brainwashed." The Boss yells, "I've done it! I've transformed the very fabric of the corporate culture!" Dilbert says to Wally, "Things sure have changed around here." Wally replies, "Yeah, for example, my arms are tired."
The Boss thinks, "I've had enough of those wimpy management techniques like 'empowerment' and 'quality.'" The Boss stands behind an employee who is wearing a headband with a receiver on it. The Boss says, "Write a BETTER memo or I'll send a strong shock to your head." The Boss presses a button on his belt and the man receives a shock. The Boss looks at the reader and says, "The best part is that it's all subjective."