Convince Customers Comic Strips
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dilbert: activists are accusing us of padding our customer list with the names of dead people. boss: that's a lie. those customers were alive when they bought our products. dilbert: did they die while using them? boss: let's hope the activists don't ask that question.
dilbert: as you instructed, i refused to give in to our biggest customer's demands and they canceled all of their orders. boss: i didn't tell you to do that, you fool! dilbert: you told me to do exactly that. boss: i never told you to lose our biggest customer! dilbert: you told me to refuse their demands. boss: but i didn't tell you to lose the customer! dilbert yelling: it's the same thing!!! boss: the important thing here is that it's your fault. Dilbert yelling: i get it!!!
Dilbert: Our factories are back online, but we have no buyers. It turns out that our customer base overlaps with the people who recently poisoned themselves with household disinfectants. Boss: Who could have seen that coming? Dilbert: I won a bet on it.
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
boss: i hired a sadist to design our user interfaces. i realize this isn't ideal, but no one else wanted the job. dilbert: why would our customers buy a product designed by a sadist? boss: it's called stockholm syndrome.
wally at team meeting. wally: i've been asked to lead this project toward failure so my boss can convince our ceo to cancel it. wally: i'd like all of the competent people on the team to step aside, while the drooling incompetents who remain drive it into a ditch. office worker: how can we know who among us are the competent ones? wally: well, for starters, they don't ask that question.
Boss: Our customers are complaining because we let hackers get their personal data. So we've decided to change the name of the company and wear disguises until it all blows over. Take a mustache from the bag and pass it around.