Exceptional Customer Service Comic Strips
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dilbert: as you instructed, i refused to give in to our biggest customer's demands and they canceled all of their orders. boss: i didn't tell you to do that, you fool! dilbert: you told me to do exactly that. boss: i never told you to lose our biggest customer! dilbert: you told me to refuse their demands. boss: but i didn't tell you to lose the customer! dilbert yelling: it's the same thing!!! boss: the important thing here is that it's your fault. Dilbert yelling: i get it!!!
boss: when you schedule the zoom call with the customer, be sure to include me. dilbert: do you plan to use up all of our time talking about yourself? boss: people enjoy context. dilbert: it's as if you have never met a human.
Dilbert: Our factories are back online, but we have no buyers. It turns out that our customer base overlaps with the people who recently poisoned themselves with household disinfectants. Boss: Who could have seen that coming? Dilbert: I won a bet on it.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
boss: i hired you to predict the future, of our industry, but everything you say makes me sad. dogbert: don't blame me. i only predict the future. i don't make the future. unless you buy my special platinum level service. boss: nice upsell.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
dilbert: and that's my blockchain proposal. any questions? boss: there was a part i didn't understand. dilbert: which part? boss: the words dilbert: all of them? boss: only the goofy ones. such as token, smart contract, certainty as a service, utxo blockchains, node, ledger, and daps. dilbert: so... you didn't understand anything i said for the past hour? boss: don't try to turn this into my fault dilbert: you could have asked me to clarify boss: i also wanted it to end.
dogbert: i'm opening a beg-and-pay store. dilbert: what will you be selling? dogbert: selling? dogbert: you are way behind the times. dogbert: stores don't sell things anymore. dogbert: selling would require good customer service and lots of stock on hand. dogbert: if you want that sort of thing, use the internet. dogbert: i just want a place where people can go and beg me to sell them stuff that isn't in stock. office worker: can you help me find this hat in my size? dogbert: beg!!!