Tech Seminar Comic Strips
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boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dilbert: our tech support staff is overwhelmed because we shipped the wrong user guide with our product. boss: my bonus only depends on launching the product on time. tech support isn't my department. dilbert: you caused the problem. boss: who told you it was a fair world.
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!
dogbert's tech support dogbert: i recommend taking powerful antidepressants. it won't make our product any easier to use, but maybe you won't care as much. of course it will work. sheesh! - deny science much?
dilbert: how are the tech support calls going? dogbert: great. i'm blaming all of our product flaws on climate change, and people are totally buying it. dilbert: that doesn't make sense. dogbert: you'd be surprised how little that matters.
Dogbert's tech support female office worker: i can't figure out how to use your product. dogbert: the problem is climate change. there is nothing you can do. office worker: there must be something i can do. dogbert's voice from phone: do you recycle?
dogbert's tech support ted: i can't figure out how to use your product. what should i do? dogbert: i recommend changing jobs to something less challenging. ted: are you saying i'm dumb? dogbert's once from phone: no. no. no. i'm only implying it.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
tina the tech writer tina: in simple terms, tell me how the technology works, so i can write about it. one hour later dilbert pointing to flow chart: and that's how it all...uh-oh. if i am reading your body language correctly, you're saying i could have shortened that. continued...