Unix Computer User Comic Strips
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tina: it feels as if the days are going by faster lately. dilbert: that's because we're a computer simulation that just got a software upgrade. tina: there's really nothing you can't ruin with that nonsense, is there? dilbert: i hear that a lot.
tina tying on laptop computer: "no one on the project team could have foreseen that the problem that..." tina's soul: you are a lying piece of garbage. tina: who said that? tina's soul: it's your soul. we can't hang out anymore. tina: fine. you were slowing me down.
dilbert wearing face mask and carrying computer bag: i'm going into the office to upgrade a server. according to my boss, reducing network latency is more important than my life. can i depend on you to not change the locks while i'm gone? dogbert: only if you sleep in the garage.
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
dogbert at laptop: now that i'm managing the cloud, it's time to make some social changes. i'll transfer any remaining money from low-income people to the rich. dilbert in bath robe: that feels wrong. dogbert: i'm just adding efficiently to the inevitable.
dilbert: our tech support staff is overwhelmed because we shipped the wrong user guide with our product. boss: my bonus only depends on launching the product on time. tech support isn't my department. dilbert: you caused the problem. boss: who told you it was a fair world.
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!
dilbert: the product is ready to ship as soon as the new user guide is complete. boss: ship it with the old model's user guide. dilbert: the user interface is totally different. boss: don't let perfect be the enemy of shipping.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!