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- Dilbert by Scott Adams

Share August 31, 2001's comic on:

Tags #parts department, #give parts away, #vicious cycle, #reordering, #brief customer survey, #fill out

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Dilbert is at a parts store. The man behind the counter says, "We don't give out parts anymore." The man continues, "We're trying to end the vicious cycle of reordering." The man then asks, "Would you mind filling out a brief survey of customer satisfaction?"

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- Dilbert by Scott Adams

Share July 16, 2011's comic on:

Tags #customer survey data, #marketing, #design, #engineering secret, #business

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.

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- Dilbert by Scott Adams

Share May 24, 2014's comic on:

Tags #customer survey, #flying car, #idiots, #new software, #people who buy, #survey, #cafe, #coffee cup

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Dilbert: I have the results of our customer survey. The new software feature they want most is "Flying car" Boss: Did you survey any people who aren't idiots? Dilbert: No, I only surveyed people who buy from us.

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- Dilbert by Scott Adams

Share April 07, 2005's comic on:

Tags #tech support, #online customer survey, #how happy

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Dogbert's Tech Support: Please fill out the online customer satisfaction survey." "Um... But you haven't even tried to help me yet." "I like to base my help on how happy you expect to be."

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- Dilbert by Scott Adams

Share September 03, 2017's comic on:

Tags #customer service, #loyalty program, #survey, #frustration

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Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.

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- Dilbert by Scott Adams

Share May 15, 2011's comic on:

Tags #dating, #restaurants, #filling survey, #surveys, #guilty, #date, #dinner, #restaurant, #Food, #favorite restaurant, #romance, #waiter, #pick up waiter, #ruined, #relationships

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Waiter: Would you mind filling out this customer survey so we know how we're doing? Dilbert: I don't have time to fill out surveys about everything I do. But you're making me feel guilty about not doing it. Oh no! You turned a good customer experience into something ugly. It's getting all awkward and I'm looking like a big jerk in front my date. Now I can never again eat here because I'm afraid of what you'll do to my food. You've ruined my favorite restaurant, as well as my chance of romance with this woman. Waiter: ... favorite restaurant... Woman: What are you doing later?

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- Dilbert by Scott Adams

Share February 02, 2001's comic on:

Tags #83% spat, #customer satisfaction survey, #the lucky ones, #died of dehydration, #results of survey

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A female employee says to The Boss and Wally, "The results of our customer satisfaction survey are in." The female employee says, "83% spat at their telephones until they died of dehydration." Asok the Intern, The Boss and Wally listen as the female employee continues, "We're calling that group 'The Lucky Ones'."

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- Dilbert by Scott Adams

Share September 07, 2002's comic on:

Tags #customer satisfaction, #shows improvement, #focus group, #attacked researchers, #two pencils, #premeditated

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The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement." The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs." Dilbert asks, "That's an improvement?" The Boss responds, "Last year the attack was premeditated."

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- Dilbert by Scott Adams

Share November 10, 2013's comic on:

Tags #ignorance (knowledge), #sales personnel, #existing system, #ignorance us not an option, #survey

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Dilbert: I'll need to know if your device is compatible with our existing system. Salesman: It is 100% compatible with your system. Dilbert: I didn't even tell you what system we have. Salesman: That doesn't matter. Dilbert: It sort of does. Salesman: Not to me. Dilbert: So you don't really know if it will work? Salesman: I'm entitled to my opinion. Dilbert: Ignorance is not an opinion!!! Salesman: Please stay on the line for a brief survey.

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- Dilbert by Scott Adams

Share November 25, 2011's comic on:

Tags #retail business, #service business, #buy company's prodcut, #pulling teeth, #commissions to salary, #free from tyranny, #customer service, #less than ideal, #no paperwork

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Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!