Computer Interface Comic Strips
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Dilbert stands behind a man with an eye patch who is working on his computer. The man says, "My theory is that a computer interface should hurt the user." The man continues, "So I designed some new sounds into our product. We've got 'sound of puking,' 'fingernails on blackboard' and 'bird hitting window.'" Dilbert looks ill. The man continues, "But suppose the user does something WRONG. Then we have the sound of a puking bird hitting a blackboard." Dilbert falls down.
Sales Conference: Dilbert and Wally are giving a presentation. Dilbert points to a blank computer monitor and says, "Here's the product you'll be selling next quarter." Wally says, "It has NO user interface!" Wally says, 'That means no bulky user manual. And no loss of function during a power outage!" Dilbert carries the monitor away and says, "You were right. Our sales people can't distinguish good from evil." Wally stretches his mouth open with his fingers and says, "I strained a smile muscle." Behind them, the sales people applaud (clap, clap, clap).
Dilber thinks, "The world's greatest engineer prepares to do battle with the world's worst user interface." Dilbert thinks, "I hope that did something." Computer says, "Your social security number has been sold."
Dilbert reaches for a modem in a computer store. A man says, "No, you fool. That modem will never fit your need." Dilbert reads the box and thinks, "The specs look okay." The man yells, "You're an idiot compared to me! Put that down! It's the wrong interface! The WRONG interface!!!" As Dilbert hands the modem to a salesclerk at the cash register, the man clutches Dilbert's shirt and growls. Dilbert asks the clerk, "Is he on commission?" She answers, "Yeah, he pays us a dollar a customer."
Dilbert stands next to a table covered with a tablecloth. A computer monitor sits on the table. Dilbert says, "We had to cut some corners to get the demo ready this soon." Wally's head pops up into the monitor. Dilbert explains, "Wally is under the table. He'll pretend to be the 3-D interface that we could build if we weren't doing useless demos." The Boss says, "He's a little fuzzy. Can you adjust it?" Dilbert hands him an electric shaver and says, "Try the electric shaver."
Project Status: Dilbert is giving a presentation. He points to the overhead projection. He says, "Due to budget cuts, our new product will have no user interface." The projection shows a blank computer monitor. Dilbert continues, "Our target market is people who are too shy to return products." The projection is of a person blushing. Dilbert comes home carrying his brief case. He says to Dogbert, "Is it a bad sign if you spend the day wondering why there are no laws against what you do for a living?"
THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history." Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep." Carl answers the phone angrily, saying, "What?!" Dilbert says into his telephone, "I have a question about your product." Carl yells into the telephone, "Faster! Faster! Faster!" Dilbert says into his telephone, "Um... It's about the interface." Dilbert hears Carl say, "Great. Thanks." There is the sound "click." Carl's supervisor says to him, "Your average call time is way down. You get a bonus." Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."
Dilbert: Customers are complaining because our user interface is confusing. For example, our menu choice for deleting a file is labeled "save file." Boss: That's why we have a help menu. Dilbert: Our help menu is labeled "reformat hard drive."
Tags #frustration, #gadgets, #smartphone interface rage, #perfect storm, #bad interface design, #chubby fingers, #poor signal strenth, #smashing phone, #frustrated, #can't survive, #lesser of two eveils
Dilbert: Whoa! Watch out. I've read about this. It's called smartphone interface rage. It's caused by the perfect storm of bad interface design, chubby fingers, and poor signal strength. He'll get so frustrated that he'll consider smashing his phone. Then he'll realize he can't survive without his phone and he'll be twice as frustrated. We have to do something. Wally: Run as fast as you can into the wall! It will take your mind off of your phone! Sometimes the best you can hope for is that the lesser of two evils is the funny one.