Computer Support Comic Strips
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The Boss, Alice, Ratbert, Wally and Dilbert sit at a conference table. The Boss says, "We're going to replace our computer support systems with the Elbonian database product." The Boss gestures toward Ratbert and continues, "It's risky, but don't worry. I've hired an outrageously expensive consultant who has never done this before." Ratbert says to Wally, "I earned five hundred dollars just coming to this meeting. How's YOUR day going?" Wally replies, "It won't make my top ten."
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
DOGBERTS TECH SUPPORT Dogbert sits at a desk using a computer. He says into the phone, "According to my online database, our product isn't compatible with your computer." Dogbert continues, "It's also incompatible with all other computers and all other software including our own." Dogbert continues, "And those red blotches on your hands - that's because our box is made of poison ivy."
Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."
"Dogbert's Tech Support " You have a bad case of computer rot." "Your computer is designed to become slower and more unreliable over time so you have to upgrade." "But if you'd like some false hope, I can tell you to defragment your disk drive."
Dogbert's tech support Dogbert: May I remotely take over your computer to diagnose the problem? Now hold while I snoop into your personal filed, pilfer your bank accounts and turn your computer into a spam server. Client: THAT'S ILLEGAL! Dogbert: So are 75% of your personal files, but you don't see me getting all huffy.
Dogbert's Tech Support Dogbert: "No one else has ever reported that problem." "That means you are either crazy or a liar." Man: "It's a little of both, but how did you know?" DOgbert: "I can see through your computer."
Dilbert sits at his desk with Dogbert. Dogbert says, "Our neighbor is being loud and obnoxious again." Loud music plays next door and someone shouts, "Party!!" Dilbert replies, "Not for long. I'm going to override his home electronic systems with my computer." Dilbert continues, "I can control his television, microwave, telephone, stereo, garage door and thermostat." Dilbert appears in the neighbor's tv and says, "Attention! Attention! Obnoxious neighbor!!" Dilbert says into a microphone, "I am Dilbert. I have control over your life-support systems." Dilbert continues, "I will cut off your heat, entertainment and cooking appliances . . ." Dilbert continues, "Unless you pack up and leave the neighborhood immediately." Dogbert shouts, "He's trying to enroll in a computer science class!" Dilbert says, "The fool! It's much too late for that."
Caption: Dogbert's Tech Support Tech Support guy talking on phone with Dogbert. Tech Support guy says, "I don't know how to use my e-mail." While sitting at his computer, responds, "You need to upgrade your I.Q. a few points. Try listening to classical music." Tech Support guy stares at radio with arms folded and thinks, "My old nemesis, Mister radio, we meet again."
Caption: Dogbert's Tech Support Dogbert on phone with Tech Support guy. Dogbert sitting at computer terminal with hand on mouse. Dogbert says, "Our software is perfect. The problem must be with you." Tech Support guy on phone with Dogbert. Dogbert continues, "Go to the cat scan machine in the break room and insert your head. I'll monitor you from here." Wally watches as Tech Support guy inserts his head into microwave. Tech Support guy says, "Do you see the problem?" Wally says, "I blame the tight labor market."