Create User Manual Comic Strips
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Dilbert says, ",,,The North Elbonians stole our military technology. We think they're building a huge laser to use against us." Dogbert says, "Ask Tina the Tech Writer to create a user manual for them. Remind Tina how the North Elbonians treat women." Caption: Later in North Elbonia. The Elbonians line up in front of the barrel of a large laser gun. The guy in front reads "Okay... the timer is set... we're lined up in single file.. now we sing a Helen Reddy song."
The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.
Sales Conference: Dilbert and Wally are giving a presentation. Dilbert points to a blank computer monitor and says, "Here's the product you'll be selling next quarter." Wally says, "It has NO user interface!" Wally says, 'That means no bulky user manual. And no loss of function during a power outage!" Dilbert carries the monitor away and says, "You were right. Our sales people can't distinguish good from evil." Wally stretches his mouth open with his fingers and says, "I strained a smile muscle." Behind them, the sales people applaud (clap, clap, clap).
Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."
Wally sits at his computer. Tina the Tech Writer says, "Wally did review my draft of the user manual yet?" Wally says, "The characters in the examples gave me no reason to care about them. It left me empty." Wally gives Tina the papers. Tina the tech writer sits at her computer. Tina writes, "Sadly, user "B" could never love user "A" because he was a bald engineer."
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!
Wally sits at his desk and Dilbert stands behind him. The Boss enters and says, "I made a few changes to the design." Dilbert reads a document and looks shocked. He says, "We'll have to work around the clock for months to make these changes!!" The Boss says, "Work smarter, not harder." Wally looks at the changes and says, "You're trying to violate the laws of physics!" The Boss replies, "Rules were made to be broken." Dilbert says, "This design would create enough radiation to instantly kill the user!!" The Boss walks away and says, "Be sure to mention that in the documentation." Dilbert says to Wally, "Let's work smarter not harder." Wally replies, "I think we found the only 'beta' tester we'll need."
The Boss: Why did you add this button to the user interface? Dilbert: You told me to. The boss: Why would I tell you that? Dilbert: You always suggest random changes to create the illusion of adding value. The Boss: Well, remove that button. Dilbert: It's only on your copy."
Dilbert, Wally, Alice and the Boss sit at a conference table. Dilbert says, "The project status is 'yellow light.'" Dilbert continues, "In user tests we found that the product locks up every twelve seconds. The interface is incomprehensible and the manual is pure fiction." Dilbert continues, "I think it's clear what we need to do . . ." The Boss asks, "Ship it and hope somebody writes a 'Dummies' book about it?"
Dilbert: are these user specifications complete? Ted: No, I plan to add requirements as you build the app until you have no hope of success and you fantasize about strangling me. Dilbert: Do you know what isn't as refreshing as you'd hope? Dogbert: Honesty?