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 - Dilbert by Scott Adams

Share February 02, 2001's comic on:


Tags #83% spat, #customer satisfaction survey, #the lucky ones, #died of dehydration, #results of survey

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A female employee says to The Boss and Wally, "The results of our customer satisfaction survey are in." The female employee says, "83% spat at their telephones until they died of dehydration." Asok the Intern, The Boss and Wally listen as the female employee continues, "We're calling that group 'The Lucky Ones'."

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 - Dilbert by Scott Adams

Share September 07, 2002's comic on:


Tags #customer satisfaction, #shows improvement, #focus group, #attacked researchers, #two pencils, #premeditated

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The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement." The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs." Dilbert asks, "That's an improvement?" The Boss responds, "Last year the attack was premeditated."

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 - Dilbert by Scott Adams

Share April 07, 2005's comic on:


Tags #tech support, #online customer survey, #how happy

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Dogbert's Tech Support: Please fill out the online customer satisfaction survey." "Um... But you haven't even tried to help me yet." "I like to base my help on how happy you expect to be."

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 - Dilbert by Scott Adams

Share June 29, 1996's comic on:


Tags #employee satisfaction survey, #department dismal, #assigning satisfaction, #task force, #problem solved

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The Boss says to Dilbert and Alice, "The results of the employee satisfaction survey are in. Scores for my department are dismal." The Boss continues, "I'm assigning you to the satisfaction task force until the problem is solved." Dilbert and Alice look upset. Dilbert says, "Please . . . Anything but that . . ." The Boss asks, "How satisfied are you NOW?"

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 - Dilbert by Scott Adams

Share October 01, 2005's comic on:


Tags #Catbert, #softening up, #employee satisfaction survey, #fire them, #purring

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Catbert: The employee satisfaction survey says they don't trust management. "Don't worry. I'll find out who feels that way and fire them during the next retrenchment." "Purr? Who said purr?"

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 - Dilbert by Scott Adams

Share August 31, 2001's comic on:


Tags #parts department, #give parts away, #vicious cycle, #reordering, #brief customer survey, #fill out

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Dilbert is at a parts store. The man behind the counter says, "We don't give out parts anymore." The man continues, "We're trying to end the vicious cycle of reordering." The man then asks, "Would you mind filling out a brief survey of customer satisfaction?"

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 - Dilbert by Scott Adams

Share June 15, 1997's comic on:


Tags #attractive, #body language, #employee satisfaction, #extent of feelings, #fake happiness, #impending reorganization, #Lottery, #marketing feild, #new rules, #not motivated, #paycheck, #sarcastic, #survey, #unprofessional, #work

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The caption says, "Asok the Intern explains the new rules of body language." Asok smiles and says, "Fake happiness." The caption says, "This means: I am not motivated by the size of my paycheck." Asok looks at his paycheck and sobs loudly. The caption says, "This means: I am slightly concerned about the impending reorganization." Asok shivers and looks frightened. The caption says, "This means: I have decided to work in the marketing field." Asok sticks out his tongue and turns his head in a "counter-clockwise spin." The caption says, "This means: I am being sarcastic." Asok says, "Oh, THERE'S a good plan." The caption says, "Note lips." The caption says, "This means: The recent employee satisfaction survey has not captured the extent of my feelings." Asok hangs in a noose. The caption says, "This means: I think you are attractive but it would be very unprofessional to show it." Asok looks at a woman and his eyes pop out of his head. The caption says, "This means: My lottery investment paid off." Asok gives the Boss a wedgie.

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 - Dilbert by Scott Adams

Share January 01, 1999's comic on:


Tags #morale is low, #managers bonuses, #big changes, #surevy, #tenth year, #employee satisfaction

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The boss sits in a meeting with Alice and Dilbert. The boss says, "For the tenth year in a row, the employee satisfaction survey says morale is low. The boss says, "Managers' bonuses are linked to these results. You can be sure we'll make big changes...." The boss says, "...to the survey."

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 - Dilbert by Scott Adams

Share August 14, 2005's comic on:


Tags #evil wind blowing, #dark soul, #evil director, #human resources, #employee survey, #over reacted, #well being, #business

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"I feel an evil wind blowing my way." "My soul is filling with darkness...Suddenly I am cold, oh, so cold." Catbert: Evil Director of Human Resources "Hello-o-o, Asok." "GAAA!!! What are you doing here?!!" "It's time for the annual Employee Satisfaction Survey." "Perhaps I overreacted. I don't see how this could possibly be bad." "It is evident from these questions that you care about my wellbeing!" "I love the part where they think I'm here to help." Purr Purr Two Weeks Later "They're delighted with their benefits. It looks like we can save some money there."

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Share July 16, 2011's comic on:


Tags #customer survey data, #marketing, #design, #engineering secret, #business

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.