Customer Survey Data Comic Strips
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Dilbert: I have the results of our customer survey. The new software feature they want most is "Flying car" Boss: Did you survey any people who aren't idiots? Dilbert: No, I only surveyed people who buy from us.
man with red apron: would you like to join our frequent victims club? dilbert: no, i just want to buy this beverage. man: you could save a dollar if you join now. it only takes a minute. dilbert: i don't want you tracking my purchases and selling my data. man: i you don't sign up, my colleagues and i will pester you to do it every time you try to buy something. dilbert: i'll take my business elsewhere! man: no. you won't. because other stores are just as bad as we are. dilbert: i am not a victim! man: tell that to the customer survey i'm about to pester you into doing.
Dilbert is at a parts store. The man behind the counter says, "We don't give out parts anymore." The man continues, "We're trying to end the vicious cycle of reordering." The man then asks, "Would you mind filling out a brief survey of customer satisfaction?"
Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.
Waiter: Would you mind filling out this customer survey so we know how we're doing? Dilbert: I don't have time to fill out surveys about everything I do. But you're making me feel guilty about not doing it. Oh no! You turned a good customer experience into something ugly. It's getting all awkward and I'm looking like a big jerk in front my date. Now I can never again eat here because I'm afraid of what you'll do to my food. You've ruined my favorite restaurant, as well as my chance of romance with this woman. Waiter: ... favorite restaurant... Woman: What are you doing later?
The Boss says to Dilbert, "We have a gigantic database full of customer behavior information." Dilbert says, "Excellent. We can use non-linear math and data mining technology to optimize our retail channels!" The Boss says to Dilbert, "If that's the same thing as spam, we're having a good meeting here."
A female employee says to The Boss and Wally, "The results of our customer satisfaction survey are in." The female employee says, "83% spat at their telephones until they died of dehydration." Asok the Intern, The Boss and Wally listen as the female employee continues, "We're calling that group 'The Lucky Ones'."
The Boss: Did you ever think about selling our confidential data-base of customer information? It would be massively profitable while virtually undetectable, Catbert: But highly unethical. The boss: I don't know you any more. Catbert: Im yanking your chain . when do we start?