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CEO: Our goal is to ship a million units this quarter. Dilbert: Do we have any goals that involve making customers happy? CEO: I'm talking about our goals, not their goals. Boss: Totally different.
Dilbert, Wally, the Boss and another employee sit at a conference table. Dilbert holds a software box and says, "At long last our product is complete. It ships tomorrow." The other employee says, "That's terrific. I only have a few additional features to add and the marketing department will be happy." The Boss says, "Okay." The Boss continues, "I believe that our customers want hardware, not software." Wally says to Dilbert, "It's times like this I wish I were a psychopath." Dilbert asks, "You're not?"
Carol: you should see a therapist about your narcissism. dilbert: if i'm happy and you're unhappy, doesn't that mean you should see a therapist and i should stay the way i am? carol: no, that's totally wrong, but give me a minute to come up with a reason.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Bob In Procurement Dinosaur: I need the signed original contract to process your order. Dilbert: Because we're in the Middle Ages? Dinosaur: Ouch! Your stinging sarcasm has embarrassed me into saying I will accept a faxed copy. Are we good now? Dilbert: Absolutely. Because the 1950s is a happy time.
Dogbert's Sales Training Seminar Dogbert says, "Losers sell to customers." Dogbert says, "Winners sell the idea of low quota levels to their own bosses." Dogbert says, "Now everyone do the cha-ching dance!" Dogbert's Sales Training Seminar
Woman: Happy New Year! Dilbert: Whoa! Settle down. I don't celebrate the magical thinking that says one random point in the space-time continuum is somehow special. Woman: It's just a hug. You'll enjoy it. Dilbert: You're like some sort of Oxytocin drug dealer.
Boss: We've decided to charge customers for features they currently get for free. Dilbert: Um... Have you considered how our customers might react? Boss: Obviously. Wally: I'd like to hear how that reasoning process went. Boss: Fine. Customers love us and they will put up with anything we dish out. Wally: So... It's sort of an abusive relationship? Boss: Not yet, but we're trying to move in that direction.
Tags #booth, #brochure, #exhibitions, #exhibitor expenses, #expenses, #huge crowds, #last 11 years, #logo sign, #new customers, #popular booth, #spillover, #steal chair, #trade show, #video of incident, #youtube
Boss: How did we do at the trade show? Dilbert: We had a huge crowd around our booth the entire time. But it was just the spillover from the popular booth next to us. The only person who asked for our brochure used it to kill a spider. Some guy tried to steal our extra chair and then Alice beat him senseless with our logo sign. A video of the incident is already on YouTube. It cost us $200,000 to be an exhibitor and we gained zero new customers. So it was just like the last eleven years. Boss: I feel good about next year!