Document Prcedures Comic Strips
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Dilbert approaches Carol and says, "I need to document your procedures. It's an ISO 9000 requirement." Dilbert starts writing as he asks, "So...the engineers submit their time cards and then you do what?" Carol points to her desk and says, "I put them in a pile until I'm sure that they're all here." Carol points under her desk and continues, "Then I move them to the magic cylinder." Dibert asks, "The trash can?" Carol answers, "No, it's a magic cylinder. I put my work in there and by morning it's gone." Dilbert says, "I've been giving you my time card for five years." Carol responds, "No one has complained yet." Dilbert walks away thinking, "After today, I am NOT rounding to the nearest fifteen minutes."
The Boss, Wally and Dilbert sit at a conference table. The Boss says, "We'll be having an ISO 9000 audit soon. They'll check to see if we follow our own documented procedures for everything we do." The Boss continues, "I've divided our preparation tasks into two groups: unethical and unproductive." Wally tells Dilbert, "I'll train our department to lie to the auditor. You can document our inane procedures." Dilbert replies, "No fair. You did unethical last time too!"
Boss: I couldn't open the document you sent with your project update. Wally: Try erasing your hard disk and reinstalling the operating system. Boss: I guess I don't need it that badly. Wally: After all the work I put into making that document?
Boss: I'll review your document and give you my comments this afternoon. Dilbert: No you won't. You'll read one paragraph then tell me to go research something so you can postpone dealing with it. Boss: They know about Plan "A."
Coworker: I made some edits to your document. Dilbert: These edits are so bad that my only choices are to send it out and make a fool of myself or insult your alleged intelligence. Coworker: Please let it be the first choice. Dilbert: I hope you didn't pick the wrong religion too.
Dilbert puts a transparency on an overhead projector and says, "Here's the basic plan for getting our 'ISO 9000' certification." Dilbert points at the diagram and continues, "Each of you will create an insanely boring, poorly written document. I'll combine them into one big honkin' binder." Dilbert points to a picture of a man passing a binder to another man and continues, "I'll send copies to all department heads for comment. They will treat it like a dead raccoon and route it to the first passerby."
The Boss, Wally, Dilbert and Alice sit at a conference table. Wally says, "This is a living document." The Boss screams and drops the document. Alice says, "Next time, just say you plan to update it." Dilbert shakes the paper and says, "Mine's dead."
Dilbert stands at the front of the room giving a presentation. A man sitting at the conference table says, "Be candid, Dilbert. We have a corporate philosophy that says we 'don't shoot the messenger.'" Dilbert replies, "Good." Dilbert points to a diagram and says, "Had you consulted with the engineering department, you never would have launched such an ill-conceived product." Dilbert continues, "It is doomed to fail. You will all be humiliated and probably fired." A woman holding a rifle shouts, "Can't I just wing him?!!" A man says, "No, Eileen, that's not our philosophy." Dilbert arrives at home with tar and feathers on his body. He tells Dogbert, "It turns out the corporate philosophy is a very flexible document." Dogbert says, "You're getting tar on the carpet."
Dilbert sits at a table using a laptop. Dilbert tells the man across the table, "I need to document your job processes to satisfy our ISO 9000 requirements." The man replies, "Okay." The man says, "I try to anticipate the shifting political winds. Then I wrap myself in the relevant buzzwords and try to achieve importance without adding value." Dilbert asks, "What's your job title?" The man replies, "Director of ISO 9000 Quality Process Design."