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 - Dilbert by Scott Adams

Share October 04, 1996's comic on:


Tags #iso 9000 certified, #product looks good, #internal porcess, #well documented, #documented porcess, #ace, #double price

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The Boss and a man sit at a conference table. The man says, "Your product looks good, but you can't be our supplier unless your company is ISO 9000 certified." The Boss asks, "So . . . You don't care how bad our internal processes are, as long as they're well-documented and used consistently?" The man replies, "That's right." The Boss says, "Our documented process says I must now laugh in your face and double our price."

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 - Dilbert by Scott Adams

Share September 30, 1994's comic on:


Tags #after every typo, #point and click, #poorly documented commands, #reboot, #interface

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"We could design the product with a simple point - and - click interface..." "Or we could require the user to choose among thousands of poorly documented commands, each of which must be typed exactly right on the first try." "Bear in mind, we'll never meet a customer ourselves." "Make it so they have to reboot after every typo."

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 - Dilbert by Scott Adams

Share September 25, 1995's comic on:


Tags #iso 900 audit, #documented job, #auditor asks, #engineer, #engineering

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The Boss says to Dilbert and Wally, "We're having an ISO 9000 audit this week." The Boss continues, "Take a look at your documented job descriptions and make sure that it's what you're doing if the auditor asks." Looking at his job description, Dilbert says, "According to this I'm some sort of engineer." Wally, looking at his, says, "As if we'd have time for that . . ."

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 - Dilbert by Scott Adams

Share October 01, 1996's comic on:


Tags #audit, #documented procedures, #divided, #two groups, #unethical, #unprodcutive, #train department, #lie to auditor, #document, #inane prcedures

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The Boss, Wally and Dilbert sit at a conference table. The Boss says, "We'll be having an ISO 9000 audit soon. They'll check to see if we follow our own documented procedures for everything we do." The Boss continues, "I've divided our preparation tasks into two groups: unethical and unproductive." Wally tells Dilbert, "I'll train our department to lie to the auditor. You can document our inane procedures." Dilbert replies, "No fair. You did unethical last time too!"

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 - Dilbert by Scott Adams

Share May 13, 2000's comic on:


Tags #dogcart consults, #e commerce sight, #well documented, #flying pigs, #coolest part

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Dogbert consults the Boss. Dogbert says, "My team can build an e-commerce site for you." Dogbert continues, "It will be so well-documented that your I.S. group can easily maintain it." The Boss gathers his employees as he explains, "But the coolest part is that the documentation will be delivered by flying pigs."

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 - Dilbert by Scott Adams

Share July 02, 2005's comic on:


Tags #shoddy mistakes, #meeting, #avoid mistakes, #documented process, #keep hearing, #business

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The Boss: "In order to avoid shoddy mistakes, everything we do from now on will be part of a documented process." Wally: "What documented process did you use to decide what documented process to use?" wally: "Or is this one of those shoddy mistakes I keep hearing about?"

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 - Dilbert by Scott Adams

Share November 10, 1994's comic on:


Tags #business process, #well designed porcess, #compensate, #apathy

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The Boss, Wally, Dilbert and Dogbert sit at a conference table. Dogbert says, "As your consultant, I'll tell you how to improve your business processes." Dogbert continues, "I'll show you how a well-designed process can compensate for your sloth, apathy and all-around incompetence." Dogbert continues, "But most important: let's have fun."

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 - Dilbert by Scott Adams

Share October 25, 1999's comic on:


Tags #merging, #porcess, #engineers, #merger, #tech writers

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The Boss, Tina and Wally sit in conference. The Boss says, "We'll be destroying another healthy company via a process we call merging." The Boss says, "No engineers will be down-sized after merger." The Boss says to Tina, "And tech writers..." Tina says, "Yes?!" The Boss says, "Should write that down."

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 - Dilbert by Scott Adams

Share July 25, 2006's comic on:


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Is it more important to follow our documented process or to meet the deadline? "I only ask because our deadline is arbitrary and our documented process was pulled out of someone's lower torso." "Where's your artificial sense of urgency?" "Teamwork killed it."

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 - Dilbert by Scott Adams

Share August 23, 2006's comic on:


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"Wally, I've documented all of your disciplinary issues in your personnel file." "You have violations for every letter of the alphabet except Z. For some reason you missed that one." Zzzzzz