Boss: Avoid saying "unfortunately" when you talk to customers. Say instead, "as it turns out." That has a more positive feel. Dilbert: As it turns out, our power cables aren't as insulated as we had hoped.
Topper Dilbert says, "Gaaa! My stocks are down 70%!" Topper says, "That's nothing!" Topper says, "Today I discovered that my house is insulated with cheese." Dilbert says, "Gouda?" Topper says, "Grated."