Lacking Clerical Support Comic Strips
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Dilbert and Wally are in the copier room. Dilbert stands behind Wally thinking, "Lacking clerical support, the highly trained, highly paid professionals line up at the copier." Dilbert continues thinking, "Their amazing analytical skills are squandered in this mindless task." Wally says, "No . . . It looks like the 'toner' light doesn't turn off if you wait." Dilbert says, "Let's give it another five minutes."
Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Man: My financial model in Excel is so complicated that I assume it's riddled with formula errors. But that's okay because management only uses the results when the figures support their schemes for career advancement. Uh-oh. I just realized that my life is ridiculous. Boss: Do you have hand-outs?
Boss: I need you to come with me on a sales trip, but don't talk to the customer. Your presence is needed to give a misleading impression of how much engineering support we plan to offer after the sale. Dilbert: So I'm nothing but a bag of meat? Boss: No. You're a lying bag of meat.
Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.
Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.
Dilbert and an executive sit at a table eating lunch. The executive says, "I have these lunches to find out what the workers are thinking. You may speak freely." Dilbert says, "Okay . . . It seems like the company is lacking leadership and direction. The executives squelch all initiative by punishing those who take risks and voice opinions." The executive puts some food on his fork and says, "You leave me little choice but to fling this au gratin potato at your forehead."
Dilbert stands next to a man in a military uniform. Dilbert says to Dogbert, "The government sent a General to kill me for talking about my encounter with space aliens." Dilbert continues, "I was scared at first, but when you think about the government's track record, well, my odds are pretty good . . ." Dilbert continues, "Especially after all the budget cutbacks." The General says into a walkie-talkie radio, "Dang it! Where's my air support?!!"