The Boss, Wally, Dilbert and Dogbert sit at a conference table. Dogbert says, "As your consultant, I'll tell you how to improve your business processes." Dogbert continues, "I'll show you how a well-designed process can compensate for your sloth, apathy and all-around incompetence." Dogbert continues, "But most important: let's have fun."
The Boss and a man sit at a conference table. The man says, "Your product looks good, but you can't be our supplier unless your company is ISO 9000 certified." The Boss asks, "So . . . You don't care how bad our internal processes are, as long as they're well-documented and used consistently?" The man replies, "That's right." The Boss says, "Our documented process says I must now laugh in your face and double our price."
The Boss, Tina and Wally sit in conference. The Boss says, "We'll be destroying another healthy company via a process we call merging." The Boss says, "No engineers will be down-sized after merger." The Boss says to Tina, "And tech writers..." Tina says, "Yes?!" The Boss says, "Should write that down."