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 - Dilbert by Scott Adams

Share March 11, 2004's comic on:


Tags #repeat customer, #rate of recidivism, #focus on marketing, #learn from experience, #free knuckle tattoo, #nicknames for women, #free book, #criminals, #dumb

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The boss: "We only have a 10% repeat customer rate whereas prisons have a 70% rate of recidivism." "We need to focus our marketing on criminals because they don't learn from experience." "Order now and get a free knuckle tattoo plus our free book 1,001 nicknames for women."

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 - Dilbert by Scott Adams

Share November 22, 1994's comic on:


Tags #dogbert the consultant, #warranty replacements, #customers, #repeat customers

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DOGBERT THE CONSULTANT Dogbert and the Boss sit at a conference table. Dogbert says, "You can gauge your success by the number of repeat customers you have." The Boss says, "I'm proud to say that virtually every customer gets another unit within three months of buying the first one!" Dogbert asks, "What if you don't count warranty replacements?" The Boss replies, "Ooh . . . Then we don't look so good."

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 - Dilbert by Scott Adams

Share October 08, 2010's comic on:


Tags #customer, #meeting, #attractive woman, #shake hand, #handsome man, #translate, #business

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The Boss says, "The customer is an attractive young woman. You'll need to bring a handsome man with you to translate." The Boss says, "The translator will repeat everything you say, word for word, but he'll say it more handsomely." Dilbert says, "Hi." Customer says, "What's he jabbering about?"

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 - Dilbert by Scott Adams

Share July 16, 2011's comic on:


Tags #customer survey data, #marketing, #design, #engineering secret, #business

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.

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 - Dilbert by Scott Adams

Share November 08, 2011's comic on:


Tags #next is lie, #personnel officers, #planning layoffs, #questioning, #repeat question, #communication styles, #pattern of talking

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Dilbert: Are you planning layoffs? Boss: Am I planning layoffs? Dilbert: When you repeat my question it means the next thing you say will be a lie. Go. Boss: I love your stinkin' guts.

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 - Dilbert by Scott Adams

Share November 25, 2011's comic on:


Tags #retail business, #service business, #buy company's prodcut, #pulling teeth, #commissions to salary, #free from tyranny, #customer service, #less than ideal, #no paperwork

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Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!

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 - Dilbert by Scott Adams

Share September 05, 1990's comic on:


Tags #Dogbert, #mineral, #water, #spa, #atlantis, #donut, #shop, #customer, #cash

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Dogbert sits behind a cash register and says to a customer, "Welcome to Dogbert's New Age Mineral Water Spa . . . Hand over the cash." Dogbert says, "Hold it . . . The vibes from my crystal tell me we knew each other in a previous life . . . In ATLANTIS!" A man says, "That's what you told the last guy, too." Dogbert replies, "Atlantis was a small town. I ran the only donut shop."

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 - Dilbert by Scott Adams

Share October 24, 1990's comic on:


Tags #Dilbert, #rambling, #questions, #focus, #johnson, #fetch, #stick, #achieve, #sacrificing, #customer, #the boss

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The Boss, Dilbert, Wally and another employee sit at a conference table. The Boss says, "Okay, the staff meeting is over. Does anybody have any meaningless rambling questions? Johnson?" Johnson asks, "How can we work as a team to achieve total quality without sacrificing customer focus?" The Boss asks, "How many people would like to see me make Johnson fetch this stick?" Everyone raises their hands.

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 - Dilbert by Scott Adams

Share January 25, 1991's comic on:


Tags #scientist, #defamation, #league, #bake, #sale, #fund, #raiser, #repeat, #fiasco, #competitive, #volcanoes, #indigenous, #fleeing, #horror

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At the Scientist Anti-Defamation League, a man says, "The bake sale fund raiser is Thursday." The man continues, "And let's not have a repeat of last year's fiasco when it got so competitive." On Thursday, Dilbert enters carrying a volcano and a man with a clipboard says, "Put it with the other volcanoes." Dilbert asks, "Did you notice the indigenous people fleeing in horror?"

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 - Dilbert by Scott Adams

Share September 20, 1991's comic on:


Tags #Dilbert, #the boss, #Wally, #unnatural, #magnificent, #puppet, #buy, #us, #customer, #memorize

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The Boss says to Dilbert and another employee, "We're making a company commercial. Memorize these lines." Dilbert reads, "I'm Wally! I was specially bred to serve you and take abuse, O magnificent customer." Dilbert says, "It sounds a little unnatural." The woman reads, "I'm Raquel. I'll be your love puppet if you buy from us."