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- Dilbert by Scott Adams

Share November 28, 1992's comic on:

Tags #Dilbert, #roof, #leaking, #fix, #tomorrow, #members, #profession, #unreliable, #quote, #show, #return, #calls, #hired, #nobody, #repeat, #customers

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Dilbert points to the ceiling and says to a roofer, "The roof is leaking there. Can you fix it tomorrow?" The roofer replies, "Well, like all members of my profession, I'm unreliable. However, I could give you a quote and then never show up or return your calls." Dilbert says, "You're hired. Nobody else would even show up for the quote." The roofer says, "I depend on repeat customers."

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- Dilbert by Scott Adams

Share November 22, 1994's comic on:

Tags #dogbert the consultant, #warranty replacements, #customers, #repeat customers

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DOGBERT THE CONSULTANT Dogbert and the Boss sit at a conference table. Dogbert says, "You can gauge your success by the number of repeat customers you have." The Boss says, "I'm proud to say that virtually every customer gets another unit within three months of buying the first one!" Dogbert asks, "What if you don't count warranty replacements?" The Boss replies, "Ooh . . . Then we don't look so good."

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- Dilbert by Scott Adams

Share April 30, 2011's comic on:

Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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- Dilbert by Scott Adams

Share January 18, 2011's comic on:

Tags #losers, #meetings, #sales personnel, #sell to customers, #winners sell, #low quota levels, #ch ching dance

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Dogbert's Sales Training Seminar Dogbert says, "Losers sell to customers." Dogbert says, "Winners sell the idea of low quota levels to their own bosses." Dogbert says, "Now everyone do the cha-ching dance!" Dogbert's Sales Training Seminar

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- Dilbert by Scott Adams

Share November 08, 2011's comic on:

Tags #next is lie, #personnel officers, #planning layoffs, #questioning, #repeat question, #communication styles, #pattern of talking

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Dilbert: Are you planning layoffs? Boss: Am I planning layoffs? Dilbert: When you repeat my question it means the next thing you say will be a lie. Go. Boss: I love your stinkin' guts.

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- Dilbert by Scott Adams

Share February 19, 2012's comic on:

Tags #charge customers, #free features, #customers, #abusive realtionship, #move in direction, #put up with

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Boss: We've decided to charge customers for features they currently get for free. Dilbert: Um... Have you considered how our customers might react? Boss: Obviously. Wally: I'd like to hear how that reasoning process went. Boss: Fine. Customers love us and they will put up with anything we dish out. Wally: So... It's sort of an abusive relationship? Boss: Not yet, but we're trying to move in that direction.

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- Dilbert by Scott Adams

Share May 06, 2012's comic on:

Tags #booth, #brochure, #exhibitions, #exhibitor expenses, #expenses, #huge crowds, #last 11 years, #logo sign, #new customers, #popular booth, #spillover, #steal chair, #trade show, #video of incident, #youtube

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Boss: How did we do at the trade show? Dilbert: We had a huge crowd around our booth the entire time. But it was just the spillover from the popular booth next to us. The only person who asked for our brochure used it to kill a spider. Some guy tried to steal our extra chair and then Alice beat him senseless with our logo sign. A video of the incident is already on YouTube. It cost us $200,000 to be an exhibitor and we gained zero new customers. So it was just like the last eleven years. Boss: I feel good about next year!

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- Dilbert by Scott Adams

Share May 23, 2012's comic on:

Tags #dolls, #dummy, #treat customers, #metaphor, #stunned, #employees shicked, #boss demonstrates

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Boss: I'll use this dummy to demonstrate the way our company wants us to treat customers. Dilbert: We think it was meant as a metaphor, but there's no way to be sure.

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- Dilbert by Scott Adams

Share January 25, 1991's comic on:

Tags #scientist, #defamation, #league, #bake, #sale, #fund, #raiser, #repeat, #fiasco, #competitive, #volcanoes, #indigenous, #fleeing, #horror

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At the Scientist Anti-Defamation League, a man says, "The bake sale fund raiser is Thursday." The man continues, "And let's not have a repeat of last year's fiasco when it got so competitive." On Thursday, Dilbert enters carrying a volcano and a man with a clipboard says, "Put it with the other volcanoes." Dilbert asks, "Did you notice the indigenous people fleeing in horror?"

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- Dilbert by Scott Adams

Share June 21, 1991's comic on:

Tags #Dilbert, #the boss, #sod, #wilson, #flogging, #dead, #hourses, #internal, #bureaucracy, #gouge, #customers, #attitude, #bad

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The Boss: It's going to be another year of flogging dead horses. But somehow we'll muddle through our internal bureaucracy, gouge our customers, and keep getting our tiny paychecks. Dilbert: Sir, Wilson turned into a clump of uninspired sod. The Boss: It's just as well; he had a bad attitude.