Root Cause Comic Strips
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The Boss, Wally and Dilbert sit at a conference table. The Boss says, "The employee survey showed that 95% of the company believes we have no consistent strategy." The Boss continues, "So the executives formed a 'quality team' to determine the root cause of the problem." A man points to a chart and says to three people seated at a table, "We've narrowed it down to either 'employees are ninnies' or 'we deserve more stock options.'"
Dilbert: Thank you all for coming to our engineering quality team meeting. Dilbert: Today we'll try to identify the root cause of our slow design process. Wally: Let me take some wild guesses here. Management keeps increasing our work and cutting our staff. Wally: we spend all out time giving status reports to unnecessary layers of management!! Wally: ow we're having all -day meetings to talk about our efficiency!! Dilbert: I was kinda hoping for some thing that inst anybody fault. Our computers are too slow. we need new ones, Dilbert: now we're getting someplace.
Coworker: I need to give you some push-back on these due dates. Dilbert: No problem. Should I tell the others you're lazy, or incompetent, or in over your head? Coworker: How about just "busy?" Dilbert: Okay. I will insist that people ignore the root cause.
The Boss says, "Does anyone know the root cause of our project's failure?" Dilbert says, "I'm a determinist, so I'd have to say the problem goes back to the origin of the universe." The Boss says, "Why are you like this?" Dilbert says, "My cubicle destroyed my illusion of free will."
"What didn't you use any of my suggestions?" Dilbert: "My thoery is that your brain is the size of a marble, and twice as smooth." "The root cause probably involves slow learners mating for many generations."
Boss: You haven't achieved any of your goals for the year. What is up with that? Dilbert: Do you want an explanation that goes back to the root cause? Boss: Of course. Dilbert: The problem started years ago, when two idiots unwisely created a third smaller idiot. They compounded their mistake with bad parenting. The toddler ate candy and sniffed wet paint until he became a pointy-headed boss. The pointy-headed boss set goals for his underlings that ignored the rapidly evolving nature of the industry. Then he got angry at his most talented employee for giving an accurate answer to a question. Boss: I hate you. Dilbert: Nothing could halt the downward spiral.
Dilbert points to a visual aid and says, "The fishbone diagram helps identify the root cause of problems." Dilbert continues as three Elbonians listen, "In your case, the root problem seems to be that you're a nation of imbeciles . . ." An Elbonian says, "True, but YOU'RE the one who had to draw a dead fish to figure it out." Another man says, "You're in the club! Here's your hat."
Boss: Starting next week, our meetings will be "stand-ups" with no chairs, so we'll be more focused. Dilbert: So you examined all of the problems in the company and decided the root cause was chairs? Boss: We're also loosening the dress code. Dilbert: So our problems are chairs and pants?