Smartphone Interface Rage Comic Strips
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Tags #frustration, #gadgets, #smartphone interface rage, #perfect storm, #bad interface design, #chubby fingers, #poor signal strenth, #smashing phone, #frustrated, #can't survive, #lesser of two eveils
Dilbert: Whoa! Watch out. I've read about this. It's called smartphone interface rage. It's caused by the perfect storm of bad interface design, chubby fingers, and poor signal strength. He'll get so frustrated that he'll consider smashing his phone. Then he'll realize he can't survive without his phone and he'll be twice as frustrated. We have to do something. Wally: Run as fast as you can into the wall! It will take your mind off of your phone! Sometimes the best you can hope for is that the lesser of two evils is the funny one.
Dilbert: Customers are complaining because our user interface is confusing. For example, our menu choice for deleting a file is labeled "save file." Boss: That's why we have a help menu. Dilbert: Our help menu is labeled "reformat hard drive."
Woman: I used to compare all men to my ex-boyfriend. Now I compare all men to the entertainment standard of my smartphone. Dilbert: I only scored a two on the smartphone scale, but I was a solid five compared to someone named "lying Larry."
Carol: Check out my new smartphone! The voice receptions is a bit weak, but I can usually make a call if I keep my tongue on a flagpole. Alice: You might be a victim of good marketing. Carol: It has apps!
Dilbert: I've created the world's greatest smartphone. Boss: Wow. This is so amazing that I'll need to kill you so our competitors never learn how to imitate it. Dilbert: Or you could give me a huge bonus. Boss: Okay, sure. I'll have a guy on a motorcycle attach it to your car.
"We could design the product with a simple point - and - click interface..." "Or we could require the user to choose among thousands of poorly documented commands, each of which must be typed exactly right on the first try." "Bear in mind, we'll never meet a customer ourselves." "Make it so they have to reboot after every typo."
The Boss says to Dilbert, "I hired a professional to help us design our product interface." The Boss continues, "His last job was as an international terrorist. It's not a perfect fit but he went to Yale." Dilbert sits at a table and says to the man sitting with him, "So, I hear you went to Yale, Sven." Sven answers, "I yust got out last week."
Dilbert stands behind a man with an eye patch who is working on his computer. The man says, "My theory is that a computer interface should hurt the user." The man continues, "So I designed some new sounds into our product. We've got 'sound of puking,' 'fingernails on blackboard' and 'bird hitting window.'" Dilbert looks ill. The man continues, "But suppose the user does something WRONG. Then we have the sound of a puking bird hitting a blackboard." Dilbert falls down.
Dilbert, Wally, Alice and the Boss sit at a conference table. Dilbert says, "The project status is 'yellow light.'" Dilbert continues, "In user tests we found that the product locks up every twelve seconds. The interface is incomprehensible and the manual is pure fiction." Dilbert continues, "I think it's clear what we need to do . . ." The Boss asks, "Ship it and hope somebody writes a 'Dummies' book about it?"
Dilbert reaches for a modem in a computer store. A man says, "No, you fool. That modem will never fit your need." Dilbert reads the box and thinks, "The specs look okay." The man yells, "You're an idiot compared to me! Put that down! It's the wrong interface! The WRONG interface!!!" As Dilbert hands the modem to a salesclerk at the cash register, the man clutches Dilbert's shirt and growls. Dilbert asks the clerk, "Is he on commission?" She answers, "Yeah, he pays us a dollar a customer."